Reviewed : 12/07/2023
Comment : If you want your car, don't bring it to these drug addicted, horrible, stupid people. Way to much to type, but they will DESTROY anything you bring to them. To say the very least, I drove my truck to their shop to get a simple tune up because it was coming up on 100,000 miles. Spark plugs, spark plug wires, oil change, and a new air filter. 2 and a half months and almost $5,000 later, I had to have my truck towed off of their lot to a different shop who knows what they're doing. Professional Auto lied to me multiple times, admitted that their head mechanic was addicted to heroin, and tore my truck apart. They eventually told me that since they couldn't figure out what their drug addicted head mechanic did to make my truck not drivable, that I needed to dump it and buy a new truck.. Of course, they had one for sale. My truck ran perfectly fine when I brought it to them, and as I said, they destroyed it. Beware. They are on drugs, they will break things on your vehicle on purpose and tell you what you want to hear to keep you spending money. They can't do anything right. They are a rip off and a scam. These people are as shady as they come. This business does not deserve to be called a business. The owner, Butch and his son, Phillip still drive by my house, smiling and waving at me like something is funny about destroying my work truck. They know that I have a family of 4, own my business, and only have one work truck. I had to rent a truck to keep my business running, which cost me almost another $5,000 while they kept my truck. I had multiple conversations with the business owner, Butch, who would tell me that they were working on my truck as we were talking. I guess he was too stupid to realize that I was sitting in their lot looking at my truck sitting outside not being worked on. If you want a $10,000 tune up, and then have to tow your vehicle off of their lot to spend more money elsewhere, these drug addicts are your people! They will most definitely take full advantage of you and laugh at you about it. This place is a nightmare and a circus. I wouldn't recommend them to someone I don't like. Good luck if you do (what Profesional Auto calls) business with these clowns. I call it robbery.