Reviewed : 01/02/2026

Comment : This was top-notch service all around. Fair pricing, prompt and proficient communication, and a shuttle service that made dropping off and picking up my car painless; plus it's a shuttle service you where you will actually enjoy the conversation as well!
Professional, honest, and easy to work with—exactly what you want in an auto repair shop.

Reviewed : 12/09/2025

Comment : Scammed just to get the $70 diagnostic fee. I was referred to them by a friend who is friends with the owner/manager. My friend's truck (same make and model) was having the same issues as mine. I scheduled an appointment for a transmission flush on my only day off. When I dropped it off this morning at 730 am, I again told Joey (I believe was his name) I wanted a transmission flush. He said with an attitude "We will do what we can and we'll call you." I called later about 2 pm for an update because I didnt figure a transmission flush would take much longer because it is what i was scheduled for. Joey, again with disrespectful attitude, told me they ran diagnostics and there is nothing they can do so I have them take it to a transmission shop or I can pick it up. I elected it to pick it up they didn't do what i asked. When i got there i asked, who I thought was the manager, why wasn't i told earlier they couldnt do what i asked for them to do and i had to call to figure this out. Joey came around the corner, again with an attitude, saying they didn't do the diagnostic until right before lunch and then they had lunch and they had a lot of phone calls and I just happen to call before they were able to call me. I questioned about the diagnostic and I was told the only code that showed up was for the trailer plug, and there was slippage of the transmission why they drove it but could only diagnosis it as an internal problem and the next step would be to their transmission shop. So I was scammed a diagnostic fee, for them to tell me its a transmission problem for which I already knew which is why I specifically asked for a transmission flush twice. And then I was told they couldn't do anything and I'd have to take it to their transmission shop. No amendment was/has been offered to try to make it right on their end.

Reviewed : 12/04/2025

Comment : Thorough and quality service

Reviewed : 12/03/2025

Comment : I was referred to Procter by my neighbor after I had been trying to figure out and trying to fix my truck so happy I took the advice after they fixed the issue they rose the concern of my stiff break peddle and offered there service to fix that as well feeling good to not be truck sick anymore

Reviewed : 11/26/2025

Comment : Thank you for your wonderful service, Jay!
Prices were reasonable and they worked quickly on my car. Great experience! Would be back.

Reviewed : 11/24/2025

Comment : Once again Procter exceeded my expectations with courtesy, professionalism, communication and service!!

Reviewed : 11/21/2025

Comment : Great service, fair price, got me in and out quickly.

Reviewed : 11/21/2025

Comment :

Reviewed : 11/21/2025

Comment : Was having some issues with my Ford Expedition and I called on Friday, made an appointment for Monday morning, was given answers Monday afternoon, and my car was done on Tuesday even with them needing to order parts. The team at Procter answered all of my questions, communicated thoroughly, and then gave a full explanation of what was going on with my car afterwards. Highly recommend.

Reviewed : 11/19/2025

Comment : Got me right in, fair price and great service.