AAA Approved Auto Repair Shop Reviews Pro Tire & Tune 175 Boston Road North Billerica, MA 01862 Tel: (978) 663-7788 Hours: M-F: 08:00 AM - 06:00 PM Sat: 08:00 AM - 01:00 PM Sun: Closed Reviews Sort Reviews by: Date » or Rating » Page 1 of 20 |<< 1 2 3 4 5 6 7 8 9 10 → >| 1 Reviews Andrew knuepfer North Billerica, MA Reviewed : 03/13/2025 Comment : Brought my wife's Jeep in for a Coolant Thermostat to be changed, and was quoted $500+ ($60 for the part, and over $400 in labor?!)I called another mechanic (completed the job in under 1 hour for 50% of Pro Tire's Quote), who gave us an estimate of cost over the phone. I also did some research of my own online and was able to see how much labor was actually required to complete this job. There is no justification for this being a 2+ hour job, unless your mechanics don't know what they are doing.I would not have even posted this review, had you not acted like a complete jerk to myself and pregnant wife. You should brush up on your people skills, because that is no way to treat a customer. You were upset that we weren't going to pay your outrageous quote, and when we told you we found something for much more reasonable labor cost, you made uncomfortable remarks.As bad of an experience this was with Pro Tire, thanks for giving me the opportunity to explore a new mechanic. Will never be using or recommending your shop to anyone.Brought my wife's Jeep in for a Coolant Thermostat to be changed, and was quoted $500+ ($60 for the part, and over $400 in labor?!) More 1 Reviews Anthony frank North Billerica, MA Reviewed : 02/06/2025 Comment : Always do a first class service 1 Reviews Jim o'connell North Billerica, MA Reviewed : 01/21/2025 Comment : Always convenient to schedule and they do a great job! 1 Reviews Chanda ellis North Billerica, MA Reviewed : 01/17/2025 Comment : Excellent service, quick repairs, fair prices. Will continue to use this business for all car repairs! 1 Reviews John ellis North Billerica, MA Reviewed : 01/16/2025 Comment : Great work and great price 1 Reviews Matthew bartos North Billerica, MA Reviewed : 11/01/2024 Comment : The guys here are very knowledgeable and explain the process quite clearly. They work hard and turn around each job in a timely way. Ive been happy to give them my business for years. 1 Reviews Patrice alphonse North Billerica, MA Reviewed : 10/17/2024 Comment : 1 Reviews Sanjay samanta North Billerica, MA Reviewed : 10/07/2024 Comment : I have had a horrible experience with the state inspection here. I took my car for inspection and posted a fail sticker. I know it could happen if my car doesn???t meet the state requirement. Per the RMV, I should have 60 days to repair or address the problem. However, the manager of this shop told me I had 0 minutes to address these problems and couldn???t take the car from them; otherwise, I would get an immediate ticket from the cop. They were desperate to get business since we knew there was a 60-day guess period to resolve the problem. I came here since it is AAA approved auto repair shop. I was a little surprised when I entered the shop and saw almost all the mechanics singing and enjoying themselves, no work while all the shops nearby needed an appointment. I would not recommend this shop at all. Initially, they asked me ~$2800, then fixed the car for $1600 without doing a couple of things. I would have completed all services at this price outside.I have had a horrible experience with the state inspection here. I took my car for inspection and posted a fail sticker. I know it could happen if my car doesn???t meet the state requirement. Per the RMV, I should have 60 days to repair or ???More 1 Reviews Edward North Billerica, MA Reviewed : 08/06/2024 Comment : Called to inquire about services and the person answering the phone was extremely rude, dismissive and unhelpful. Really stupid way to run a business. Goodbye forever 1 Reviews Laura sawyer North Billerica, MA Reviewed : 08/04/2024 Comment : Always reliable. Usually in and out even if first come first serve has a little bit of a wait time Page 1 of 20 |<< 1 2 3 4 5 6 7 8 9 10 → >|