Reviewed : 10/06/2025

Comment : After going to a cheaper mechanic who had a bad habit of breaking/scratching up the vehicle, we decided to go the expensive route and overlook the sticker shock. I guess you don't always get what you pay for because, despite the high cost, they did a rushed job. The vehicle was smelling like burning oil; they didn't tell us that might happen. There was even white smoke coming out from under the hood: people in parking lots would ask if our car was okay... A knowledgeable friend said they hadn't taken the time to rinse the oil off the engine but it'd burn off in a few days. After 4 days, not only was it burning oil, but it was leaking oil. A retired mechanic told us to take it back because they must not have installed a gasket correctly. If they had taken a moment to pressure wash the engine, or to test drive the vehicle before returning it to us, we might have been saved a lot of headaches. They did repair it once we took it back to them. But, if they are going to charge triple for labor and parts compared to the previous mechanic, shouldn't the experience be hassle-free? It wasn't fun to feel like we were being gassed in our car.

Reviewed : 09/17/2025

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Reviewed : 08/05/2025

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Reviewed : 06/04/2025

Comment : The worst Machanic I’ve ever dealt with didn’t have a clue about what was going on with my car, will never recommend to anyone!!

Reviewed : 04/04/2025

Comment : Solved my issue in 5 minutes or less. Integrity and quality appears to be top notch here. Thank you.

Reviewed : 02/18/2025

Comment : I recently had the pleasure of visiting P&M Automotive Service Inc. at 716 Shrewsbury Road in Jefferson, LA, and I am thoroughly impressed with their exceptional service. From the moment I arrived, the team exhibited professionalism and a genuine commitment to customer satisfaction.With over 43 years in business and an A+ rating from the Better Business Bureau, P&M Automotive Service Inc. has a well-established reputation for excellence. Their experienced mechanics specialize in diagnostics, maintenance, and repairs for various vehicle makes and models.I had a major job done with them, including a water pump and timing chain replacement. They also replaced my radiator hoses, belts, coolant, oil, intake manifold gasket, and injector gaskets. Al and Ryan went above and beyond to ensure everything was done right, and my vehicle has been running excellently ever since.If you have a fifth-generation Ford Explorer, these are the guys to go to for timing chain and water pump jobs. The dealership wanted to charge me $4,200 just for the pump replacement alone not even including the timing chain. Ryan did everything for $3,600, saving me a ton while ensuring top-quality work.Their attention to detail, fair pricing, and transparent communication made the whole experience stress-free. If you're looking for trustworthy and skilled mechanics in the Jefferson area, I highly recommend P&M Automotive. Al and Ryan are the best when it comes to automotive work!I recently had the pleasure of visiting P&M Automotive Service Inc. at 716 Shrewsbury Road in Jefferson, LA, and I am thoroughly impressed with their exceptional service. From the moment I arrived, the team exhibited professionalism and a More

Reviewed : 01/29/2025

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Reviewed : 11/01/2024

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Reviewed : 10/10/2024

Comment : ???????????????????????? ??????I can???t recommend PM Auto Service enough! I had a major repair done on my vehicle, Ryan and his team knocked it out of the park. They provided top-notch care and delivered excellent service from start to finish. The team is professional, knowledgeable, and went above and beyond to ensure everything was done right the first time. I was kept updated throughout the entire process, and the pricing was fair, with the quality of work exceeding my expectations. If you need a good, honest mechanic, PM Auto is the place to go!???????????????????????? ??????I can???t recommend PM Auto Service enough! I had a major repair done on my ???More

Reviewed : 10/08/2024

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