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Pilot Mountian Shell Rapid Lube

117 Foothill Drive
Pilot Mountian, NC 27041

Tel: (336) 368-8800
Hours: M-F: 08:00 AM - 06:00 PM
Sat: 08:00 AM - 03:00 PM Sun: Closed


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1 Reviews

Pilot Mountian, NC

Comment :

1 Reviews

Pilot Mountian, NC

Comment : I get there, there's one person there already. No problem, I don't have to be first for getting there a bit before they open, just soon at least. (Should be second but I'll get to that) They opened the doors 3-4 min late, (not so bad if not for) but before they did so one of the mechanics opened the mid garage door. The mechanic then went to the suv that pulled in a min or so after me, THEN to the first person, talked, and finally walked to me as I called that the other one was first, didn't ask anything.(just small talk as I pointed out that the door was still locked 2 min after opening time) I don't mind a little waiting, I was there 5 or so min before they even opened so I could wait, but even after they finally opened proper. I was waiting 5-6 min before someone finally came to ask if I had been helped. "No, I have not been helped," Im only standing at the counter! The third person May have had an appointment, but as after the mechanic talked to us another mechanic came out, and as they talked I heard they where looking for someone with an appointment. Leads me, at least, to think the suv as not the appointment person. They where fairly fast, but thats about the only good note. I could have gotten the oil change from my tire place for cheaper, and I just didn't think they would be so much more, even WITH a coupon!

1 Reviews

Pilot Mountian, NC

Comment : I came in for an inspection again, this time I was in a bit of a hurry, which was my fault. I came in and asked the front desk for an inspection and was told that there would be nothing needed from me but to wait. After about 5-10 minutes I saw another guy come in and got served immediately. So I stepped out and got someone to help me. I learned something here. Be visible. Pull up to the bay... otherwise your car just blends in and it's not obvious to the staff that something needs to be done. In the end I got my inspection and the garage guys were super helpful and friendly.

1 Reviews

Pilot Mountian, NC

Comment : I was heading down 52 when my tire started going flat thank the good Lord I made it here the people were all super nice and fixed my tire quickly also the guy that fixed my tire actually come and asked if I wanted it plugged or patched which to me was beyond nice because most places would have just plugged it and sent me on my way two thumbs up guys!!

1 Reviews

Pilot Mountian, NC

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1 Reviews

Pilot Mountian, NC

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1 Reviews

Pilot Mountian, NC

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1 Reviews

Pilot Mountian, NC

Comment : Excellent professional service

1 Reviews

Pilot Mountian, NC

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1 Reviews

Pilot Mountian, NC

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