AAA Approved Auto Repair Shop Reviews PHIL FITTS FORD-LINCOLN-MERCURY 3250 WILMINGTON RD NEW CASTLE , PA 16105 Tel: (724) 658-3521 Hours: M-F: 08:00:00 AM - 05:00:00 PM Sat: 08:00:00 AM - 03:00:00 PM Sun: Closed Reviews Sort Reviews by: Date » or Rating » Page 1 of 59 |<< 1 2 3 4 5 6 7 8 9 10 → >| 1 Reviews Katie primm NEW CASTLE , PA Reviewed : 05/12/2025 Comment : Great customer service, great attention to detail with my vehicle. Always fixes everything, makes sure what is looking worn or need replacement soon. Mechanic steven furralways make sure my vehicle is fixed and safe to drive. 1 Reviews Travis kelbaugh NEW CASTLE , PA Reviewed : 05/10/2025 Comment : Callie was such a wonderful sales girl to work with she wasn’t pushy or over bearing and got us a great offer on the truck and also our trade then a couple days later we received a wonderful note in the mail saying thanks to us and congratulations 1 Reviews Barbara sherman NEW CASTLE , PA Reviewed : 05/10/2025 Comment : 1 Reviews Tabatha kohl NEW CASTLE , PA Reviewed : 05/02/2025 Comment : Such a great experience we bought 2 vehicles!! Thanks Albee!! 1 Reviews Debora mckelvey NEW CASTLE , PA Reviewed : 04/30/2025 Comment : My car was inspected and a faulty sensor fixed..I was setting there and no one called to tell me the car was done 45min it set in parking lot if I hadn't walked out there I would of set longer.shouldnt the person call or the lady setting there tell me to pay and my car was done. Also my car stunk for a week from what smells like ax body spray 1 Reviews Tom delorenzo NEW CASTLE , PA Reviewed : 04/29/2025 Comment : 1 Reviews Jay bright NEW CASTLE , PA "Great Success"👍🏽'> Reviewed : 04/28/2025 Comment : Phil Fitts ford was great!Ava Brocious was awesome! She was personable, knowledgeable, diligent, courteous, direct and accommodating. I felt like I had known her for years.I messaged online to check on the availability of a specific vehicle. Within the hour, I had an email, phone call, and text expressing her desire to help me and a confirmation that the Maverick I wanted was still available. I told her my concerns and expressed what I was willing to trade in, how much my down payment would be, and what I was looking to spend a month. Again, within the hour, I had rough numbers presented to me and multiple options. Having everything buttoned down was essential to me because they were two hours away, and I didn't have time to play games or be told one thing online and told a completely different thing in person. But everything she said was true; no games were played, and shortly after some conversations, I made a down payment over the phone and, took a road trip, and got the Maverick I wanted!!!!!"Great Success"👍🏽 1 Reviews Chelsea lamkin NEW CASTLE , PA Reviewed : 04/26/2025 Comment : Had my car serviced. Every department was super friendly and helpful! 1 Reviews Albert hohn NEW CASTLE , PA Reviewed : 04/25/2025 Comment : 1 Reviews Dustin burdette NEW CASTLE , PA Reviewed : 04/20/2025 Comment : Greg Knauff was amazing! He helped me get the truck I needed to tow my camper. Finance was also great, had all my documents ready to sign when I arrived at the dealership. The entire experience was wonderful. Will definitely be buying future vehicles from here. Page 1 of 59 |<< 1 2 3 4 5 6 7 8 9 10 → >|