Reviewed : 08/27/2025

Comment :

Reviewed : 08/27/2025

Comment : Very satisfied.

Reviewed : 08/25/2025

Comment : Amazing! Great communication, professional and fairly priced. Thank you!!

Reviewed : 07/30/2025

Comment : Great Service and Communication

Reviewed : 07/22/2025

Comment : My entire family gets their auto maintenance & repair work done at PFM. They are very approachable & accommodating. The work is done in an efficient manner. Oftentimes in the same day.
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Reviewed : 07/15/2025

Comment : Overpriced in parts and labor.

Reviewed : 07/14/2025

Comment : 2 awful experiences after years of patronage.

I brought my 2019 VW in to figure out what some dash lights that were illuminated were. PFM said they could read the sensors and tell me what it was. Instead, they swapped my battery for a brand new one and then told me that their computers aren’t new enough (?) to tell me what was wrong with my car, but it was probably the battery so they swapped it and I had to pay for it. All my lights are still on. They should have told me a 6 YEAR OLD car was too new for them to work on before even offering to do the work.

Yesterday I decided to give them another. I asked to have a hitch installed on my car that I provided. The work is a hatchet job - My bumper valance is jutting out and not even fully re-attached to the car. when I went to push my bumper back into place, the holding pins fell out onto the ground. Someone had to come lay down in the parking lot to reattach them.

I spoke with Keith who’s in charge and told him I’d like to be refunded for the work since I have to pay another shop to fix what they did to my bumper fascia, and he said he would call by the end of the day today and we can discuss options. Never heard back today - when I called at the end of the work day, he’d left for the weekend.

See pictures below. The final picture is not my car but how the hitch was supposed to be installed when done correctly.

EDIT: I’ve been issued a full refund for this work by PFM after paying to have another shop correct the work

Reviewed : 07/07/2025

Comment : Very dependable, fair prices

Reviewed : 06/19/2025

Comment : What happened : Car broke down on road, can’t move on any gear though engine was fine, had to tow to this location , the only location that picked up my call at 6.30 pm on Friday evening.

Type of repair: they diagnosed it as CV-Axle broken, and spot on detection.

Quote: is competitive enough to proceed forward. Store operator was nice and received little discount on negotiation.

Result: car was on road after couple of hours labor. True, had anxiety before towing but relieved once I get back to drive. Good work PFM-Auto.

Reviewed : 06/19/2025

Comment :