AAA Approved Auto Repair Shop Reviews Personal Auto Care Service Center 60 Dekoven Dr Middletown, CT 06457 Tel: (860) 347-9845 Hours: M-F: 07:30 AM - 05:00 PM Sat: Closed Sun: Closed Reviews Sort Reviews by: Date » or Rating » Page 1 of 23 |<< 1 2 3 4 5 6 7 8 9 10 → >| 1 Reviews Tyrone clay Middletown, CT Reviewed : 05/06/2025 Comment : EXCELLENT BUSINESS!!They helped me with my Cadillac, when the Cadillac dealer could not. Proper diagnosis, proper repair, with an excellent price.. I highly recommend their business to anyone with car issues. Thank you so much Rhonda. 😁 1 Reviews Gabby jacunski Middletown, CT Reviewed : 04/30/2025 Comment : Helped me out quickly with a last minute tire issue I had, everyone's nice and prices are fair. 1 Reviews Terri palmer Middletown, CT Reviewed : 04/02/2025 Comment : I am so upset right now.. I'm so tired of getting ripped off ... these auto repair shops ought to be a shame of themselves.. I know you ripped me off . you know you ripped me off..$1000?.. and you didn't even fix the problem.. WOW .. that's ok ... because you think you're going to get away with ripping people off... well.. I've been driving my car for a few days now and I would like to apologize for the review I made about getting ripped off from you guys.. even though it was quite expensive for the repairs.. I would like to report that my car is running great... thank you so much and again.. I apologize and appreciate you getting back to me..I am so upset right now.. I'm so tired of getting ripped off ... these auto repair shops ought to be a shame of themselves.. I know you ripped me off . you know you ripped me off..$1000?.. and you didn't even fix the problem.. WOW .. More 1 Reviews Tom naughton Middletown, CT Reviewed : 03/22/2025 Comment : Went for Emissions inspection. Courteous and fast. Even called me when I left something behind. 1 Reviews Tim decker Middletown, CT Reviewed : 02/25/2025 Comment : We were traveling from NH to Georgia and had mechanical issues in Connecticut and couldn't find anyone to look at our van, we finally found Personal Auto Care after much searching for a garage. They went above and beyond with their service and we were back on our way in a couple of hours. The most impressive part is that the owner called the next day to make sure everything was OK with the van. I can't recommend this shop enough, wish they were in NH :).We were traveling from NH to Georgia and had mechanical issues in Connecticut and couldn't find anyone to look at our van, we finally found Personal Auto Care after much searching for a garage. They went above and beyond with their service More 1 Reviews Mark macgregor Middletown, CT Reviewed : 02/24/2025 Comment : 1 Reviews Bob stevens Middletown, CT Reviewed : 02/19/2025 Comment : Very professional people working there. 1 Reviews Einstein Middletown, CT Reviewed : 01/15/2025 Comment : People working there were very nice. Unfortunately they turned out to be dishonest. Brought my vehicle there because of a broken hoodlabs cable. Easy to get the hood open with the right tool which turned out to be a very long screwdriver. Once they open the hood which I assume took about 10 minutes I had asked them to install the cable that I provided. Shortly after they started working on it I received the call telling me that the table I provided was too short. And that they could get a new cable for the price of $95 plus labor for installation. Since I only paid $15 for part I provided I've decided they were overcharging me and sold them no. I would order another one and install it myself as I know it's not a difficult job. So I go to get my car and they give me a bill for $161. Ended up ordering another cable from a different supplier. The next day when I had some time I looked at both the cables and realized that they were the same size. Meaning that the cable I ordered because they basically lied to me I was not needed. I installed the cable that I had given them and they told me was incorrect and it worked perfectly. Now I have to return the one that I ordered because of what they told me. So they ended up charging me the full hour it would have taken to open the hood and install the new cable. 1 Reviews James advantures Middletown, CT Reviewed : 01/10/2025 Comment : I would not recommend this place for automotive repairs charged me $161 for 1 hour work for something that probably took about 15 minutes. Popping the hood on my Toyota after the release cable broke. I talked to the mechanic who said he took a long screwdriver and pushed on the inside of the latch. On top of that I ask them to install a cable that I purchased they said yeah okay no problem. Then they called me and told me the part I provided was incorrect and wouldn't work. Literally a $14 cable. They tried to get me to agree to have them order the part at a cost of $95. Plus labor to install.I told them I did not want them to do that. When I got the car back I looked at the cables and they were exactly the same I installed the cable in under 10 minutes.So they overcharged me for the time they worked on the vehicle. Lied to me about the part I provided so they could sell me an overpriced part that I already provided.I heard good things about this place I'm definitely disappointedI would not recommend this place for automotive repairs charged me $161 for 1 hour work for something that probably took about 15 minutes. Popping the hood on my Toyota after the release cable broke. I talked to the mechanic who said he More 1 Reviews Spencer kall Middletown, CT Reviewed : 12/31/2024 Comment : Came in for an emissions test, got a couch and rocking chair movie watching experience. Quick and painless. Page 1 of 23 |<< 1 2 3 4 5 6 7 8 9 10 → >|