Reviewed : 05/02/2026

Comment : Excellent service friendly personel.

Reviewed : 05/01/2026

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Reviewed : 05/01/2026

Comment : I requested diagnostic for my car and I was told that the cost was $209.00 and I agree to pay. But when they finished they told me my car needed a more deep diagnostic and the total was $700.00 . Of course I didn't accept that. I don't understand why if you are profesionals you don't find the problem at the first time to be able to fix my car.

Reviewed : 05/01/2026

Comment : I've been coming to this location for a while and have never had any issues, which is why I feel it's important to share this experience. We came in for an oil change shortly before closing. I completely understand that it was later in the day, and I would have had no problem being told to come back another time. However, we were still accepted for service by Nancy Velasco and told the car would be ready in about 40 minutes. When we returned shortly after, we received a call by her asking where we were, and the tone felt unnecessarily passive aggressive. From the initial interaction to the follow up, the communication came across with an attitude that didn't feel welcoming or professional. I also spoke briefly with a manager, but the concern seemed a bit dismissed, which was disappointing. I truly understand that working with customers especially close to closing can be frustrating at times. But a simple, polite response goes a long way, especially for returning customers like us. Overall, I still value this location and the service I've received in the past, but I hope this is something that can be addressed moving forward. I would hate to come back and see her with the same attitude. A little kindness and professionalism makes all the difference

Reviewed : 05/01/2026

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Reviewed : 05/01/2026

Comment : If you are looking for a Toyota car, go talk to Linh Lam at Penske. He’s the best in business with nobody around coming even close to his ability to get you a car you are looking for. Very happy with the service he provided and highly recommend him.

Reviewed : 04/30/2026

Comment : Steven was very helpful, and the whole process went by quickly. Everything was smooth and easy—great experience overall. I would definitely recommend.

Reviewed : 04/29/2026

Comment : Great service!!

Reviewed : 04/29/2026

Comment : I had a great experience, service appointment. My service advisor, Ivan, was very thorough, professional, and helpful throughout the entire process. He took the time to explain everything clearly, kept me updated, and made the experience smooth and stress-free. Excellent customer service overall. Thank you, Ivan!”

Reviewed : 04/28/2026

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