AAA Approved Auto Repair Shop Reviews Penske Cadillac Buick GMC South Bay 18600 S Hawthorne Blvd Torrance, CA 90504 Tel: (310) 697-1800 Hours: M-F: 07:00:00 AM - 06:00:00 PM Sat: 08:00:00 AM - 04:00:00 PM Sun: Closed Reviews Sort Reviews by: Date » or Rating » Page 1 of 103 |<< 1 2 3 4 5 6 7 8 9 10 → >| 1 Reviews Sheri payne Torrance, CA Reviewed : 04/15/2025 Comment : Nathan provided great service and explained everything to me that I needed to know about the purchase of my 2025 Buick Envista. Mark also provided good service with the financing. 1 Reviews Travon lumpkin Torrance, CA Reviewed : 04/12/2025 Comment : Mark Wagner in finance and Nathan were very helpful and patient. Had a great experience and will be sure to share with family and friends. 1 Reviews Greg maddock Torrance, CA Reviewed : 03/21/2025 Comment : 1 Reviews Ricardo rodriguez Torrance, CA Reviewed : 03/19/2025 Comment : I went to the collision center and Cesar "CJ" was able to help me out the day we agreed to check my vehicle for repairs, he asked me to wait for an hour while he was on the phone with the insurance of the person who hit my car and after that time he told me that the insurance was going to pay the fees charged at their location and we agreed to come back once the parts were in stock, this happened at the beginning of January and the bumper would be in stock the first week or second week of February. I was waiting for the call but I never received it and I decided to call at the end of February and the Supervisor ( I don't recall his name) told me that they had the part but the insurance wasn't paying their rates, and I told him that CJ already talked to the insurance to make sure they will, but he didn't even bother to check the situation with CJ. So, he just simply said let me investigate and I will return the call, and he never did. I decided to call again the next day and he just told me he was going to look into it, but again he never called me back (I'm still waiting for the call). This was a HUGE RED FLAG for me and decided to go to another shop where the rates were the same as yours $93 per hour and they helped me out very quick.I went to the collision center and Cesar "CJ" was able to help me out the day we agreed to check my vehicle for repairs, he asked me to wait for an hour while he was on the phone with the insurance of the person who hit my car and after More 1 Reviews David schroeder Torrance, CA Reviewed : 03/18/2025 Comment : I would give it zero stars but the lowest I can go is 1 star. Worst customer service and quality control ever. I should have already known from the start when Cesar never responded to emails or calls with me and my insurance company only after multiple attempts he would reply.I had some repairs on my truck from an accident. It took them 2 months to replace the bumper and paint after they already had the parts. After going back 4 times to pick up the "finished" only to find they missed spots and quality of the work only to be sub par. Finally got the truck back when it was raining, was told everything is done correctly. Only to see the next morning in the sunlight they still missed spots and the plastic they replaced is already faded. Tried reaching out and told to send pictures and still no response after sending pictures since Thursday of last week.I would avoid coming to the dealership at all cost and go to another gm dealer. It was great when we bought my wife's cars but has gone down hill sinceI would give it zero stars but the lowest I can go is 1 star. Worst customer service and quality control ever. I should have already known from the start when Cesar never responded to emails or calls with me and my insurance company only More 1 Reviews Jessica iturriaga Torrance, CA Reviewed : 03/18/2025 Comment : I would like to start off by thanking our sales representative Giovanna Graff and general manager, Niko Spasic. They were both so helpful and were able to provide us with a great deal on our 2024 GMC Acadia. Our car buying experience was easy peasy. Giovanna saved us so much time. We appreciate her help throughout this process. I will definitely be recommending her to any friends and family looking to purchase a vehicle soon. Thank you both againI would like to start off by thanking our sales representative Giovanna Graff and general manager, Niko Spasic. They were both so helpful and were able to provide us with a great deal on our 2024 GMC Acadia. Our car buying experience was More 1 Reviews C maj Torrance, CA Reviewed : 03/18/2025 Comment : Quick and easy. Location communicated well 1 Reviews Natalie aguirre Torrance, CA Reviewed : 03/13/2025 Comment : Bob was so helpful 1 Reviews Martha ventura Torrance, CA Reviewed : 03/13/2025 Comment : Michael Nguyen was the best salesman I have ever worked with. He understood my concerns and worked with me to make this a pleasant experience. Thank you! 1 Reviews Katie ranne Torrance, CA Reviewed : 03/08/2025 Comment : I had multiple issues that needed to get fixed and my service rep helped get everything taken care of. Page 1 of 103 |<< 1 2 3 4 5 6 7 8 9 10 → >|