Reviewed : 01/13/2026

Comment : There are not enough words to express my gratitude. Randy and the team made my day. New to town. I will never go anywhere else. He got me in and out same day.
Thank you, thank you!!!

Reviewed : 12/19/2025

Comment : My svc engine soon light was coming on so I took my SUV to Paul's and after a obd scan they determined it was the thermostat. I used their loaner SUV for a couple hours while they replaced it and performed a coolant flush. Randy the shop lead was cool and the price was fair. I'll go back again for sure. 👍

Reviewed : 11/17/2025

Comment : Randy and his guys were great to work with and went above and beyond to help me when my transmission went out while on vacation. I highly recommend Paul's to anyone in need of transmission work.

Reviewed : 10/23/2025

Comment : Broke down on busy highway at night. AAA had me towed here. Was worried if they were good/reputable even thou the tow guy, Jake, spoke highly of them. I talked with Randy in the am, who was so kind. He had to order a new radiator/thermostat, which meant us staying another night but he gave us a loaner car to use and even had one of his guys come in before the business opened, to fix our truck so we could get back on the road. Would highly recommend! Awesome place, awesome people.

Reviewed : 10/13/2025

Comment : We had a check engine light come on 2 hours from home. Pauls got us in when nobody else could and even gave us a curtousy vehicle to drive around while they fixed ours. Thank you thank you! You guys rock!

Reviewed : 09/29/2025

Comment : I am on a road trip and had engine trouble when I got to Baker City. Paul’s was the only place in town that could run diagnostics for me on short notice. Excellent service and friendly staff!

Reviewed : 09/02/2025

Comment : We recently had our boat worked on here, the engine was not running correctly and in the middle of summer boat season, that was frustrating. We heard through the Baker grapevine that Paul's worked on boats. With an extremely quick turn around, our boat is running perfectly! We are very happy with the service we received! Thank you so much!!

Reviewed : 07/24/2025

Comment : I was traveling through Baker City when my A/C began failing to cool. I showed up at Paul's. They immediately assigned a tech to evaluate my car's problem. They resolved my problem without charge. I guess the A/C was freezing. I really appreciated the way they took my problem right away and were honest with me. I highly recommend them.

Reviewed : 07/12/2025

Comment : This place was a lifesaver. Our fuel pump died on the way home to Washington. We called around and other mechanics were booked out but several suggested we contact Paul's (it tells you something when your competition recommends your business). Paul's accurately diagnosed the problem, ordered the parts from Portland and fit us into their schedule right away. They did so without gouging us and taking advantage of the fact we were stranded. Their honesty, integrity and willingness to help us is greatly appreciated. This would definitely be our go-to mechanic if we lived in the area! Thanks, Paul's.

Reviewed : 07/11/2025

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