Reviewed : 08/12/2025

Comment : I am an Uber driver from Pittsburgh and took a rider on a very long trip right on the border of Pa and NY. I needed to charge my EV, which is how I ended up in Horseheads. As soon as I started my long trip home, I realized I had a flat tire. I rent a car through Uber and Hertz and long story, short, was having a very difficult time getting them to maintain the vehicle, namely they literally gave it to me with bald tires. I am a mom of 5 and disabled, so I Uber to support my family. As soon as morning hit, I limped my vehicle to a different tire shop, only to be told that there was no way they could squeeze me in to put on one tire. So the next closest shop was Paramenter. Ray Benjamin, the store manager (and angel on Earth), saw how bad all four tires were, heard me crying on the phone, and way above and beyond to help me. I'm a complete stranger and he was genuinely concerned for my safety. He and everyone at the shop has restored my faith in humanity. They were amazing. Ray- I thank you from the bottom of my heart and will pay it forward- which is the only thing he requested of me. I cannot say enough good things about the shop, you won't be disappointed!

Reviewed : 08/11/2025

Comment : Never bringing my car here, they lie and dont do the work

Reviewed : 07/16/2025

Comment : 5

Reviewed : 06/30/2025

Comment : They have worked on my vehicles many times always good quick service. Ray at the desk is always on point with information and friendly

Reviewed : 06/18/2025

Comment : I am very impressed with the service. The driver was very personable and friendly. He loaded my vehicle quickly and had it dropped off less that 20 minutes later. I will use this tow service again and again and also recommend to family and friends. Way to go Jesse for the amazing service!

Reviewed : 05/08/2025

Comment : I've been going to Parmenter since 2019 and they've always looked out for me, been honest, helpful, and comparably priced to other local places, so I choose them wherever possible.

Reviewed : 03/14/2025

Comment : 5

Reviewed : 02/27/2025

Comment : 5+

Reviewed : 02/27/2025

Comment : 3

Reviewed : 02/16/2025

Comment : They went above and beyond to take care of a situation that came up. Really appreciated how they handled that. Great people and service.