Reviewed : 12/21/2020

Comment : Service appointments are incredibly quick and easy at Paradise. From the time my mother and I purchased our Chevy Colorado back in 2016, every single service from then until now (even amidst a pandemic) has been  super easy.
My service provider is Octavio Perez, a genuinely helpful person. He seemingly has a desire to make service appointments as efficient and enjoyable as possible, and he's crushing it. Today, I had a routine oil change appointment, and I was in and out of Paradise within 20 minutes. After asking me about my quarantined college semester and my job at Toppers, I signed a few papers and was ready for departure. I was told the truck would be ready in about an hour, so Octavio kindly offered me a shuttle back home and I waited no more than eight minutes in a comfortable lobby chair for the driver.
The ride home was unmatched; I knew the gentleman from previous times he had shuttled me home, so it was a comfortable ride full of familiar conversation.
At this time, I am awaiting a text back saying that the truck is ready for pick up, and I can truthfully say I am looking forward to it. Overall, it has been a hassle-free, enjoyable experience. 5 Stars, from this college kid.

Reviewed : 12/19/2020

Comment : We took our truck in about a month ago and was left at the shop for about a week. When we picked it up we noticed stuff was missing and it looked like someone searched through it. My husband called the shop and the receptionist said she was going to have the manager call. We never heard back from anyone. I called myself two days later and spoke to the same girl she knew who I was and apologized for not calling back. She again said she was going to have the Manager call me or she herself was going to call regardless that same day. The manager Benny called me the next morning and supposedly they had a 'break in'. How does a vehicle get 'broken into' with no broken windows? Did someone forget to lock it?  Anyway they replaced one of the missing things but we're still waiting on something else. They keep giving us the run around on it and they promised to call back on Wednesday and till then we haven't heard back from Benny. This is ridiculous! What kind of customer service is this?

Reviewed : 12/14/2020

Comment : I haven???t had a car buying experience like this before. The easiest purchase I have ever made. I would definitely buy from them again and recommend my friends and family to them.

Reviewed : 12/14/2020

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Reviewed : 12/14/2020

Comment : The very professional service and efficiency of everything that Paradise Chevrolet did with my daughter's Volt was outstanding. Thank you!

Reviewed : 12/14/2020

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Reviewed : 12/14/2020

Comment : Scott Luttenberger is absolutely the best. Came back to Paradise because of him.

Reviewed : 12/14/2020

Comment : Bought a new truck on Christmas Eve, had a concern.
Nothing to do with service , I emailed Larry, and after a couple phone calls we had it all worked out.
They went out of their way to make sure I was satisfied.
Shout out to Larry, Kim, Armondo, Todd, and Jeff.
I appreciate how you went beyond to help me.
Thank you.

Reviewed : 12/14/2020

Comment : Carlos is friendly and honest

Reviewed : 12/14/2020

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