Reviewed : 12/07/2025

Comment : I had no appointment I was a walk in the work I needed done was approximately 400.00 at several shops palens auto workers was able to brainstorm and fix everything for less than 150.00 I'm very grateful that they cared enough to go above and beyond to find the best economic solution

Reviewed : 12/05/2025

Comment : Always friendly and very professional. These guys know their stuff when it comes to cars. You can have confidence that you’re getting the best professional automobile knowledge when they are working on your car.

Reviewed : 12/04/2025

Comment : Best family own shop very good customer service and they did an amazing job with my car highly recommend

Reviewed : 12/01/2025

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Reviewed : 11/23/2025

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Reviewed : 11/18/2025

Comment : This place is awesome. The front desk lady was so helpful when I called about getting my car repaired! She was very polite & kept me updated while my car was being worked on. Fair pricing and very quick mechanics! They also have a complementary coffee and tea bar for customers. The place smelled so good, like pumpkin spice. I had a very pleasant experience!

Reviewed : 11/13/2025

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Reviewed : 11/13/2025

Comment : Lorain has many auto repair shops, but I trust the service I get from Pallens Automotive Concepts the most.
Their estimates are pretty much on the dollar too.

Reviewed : 11/12/2025

Comment : Great service as usual!

Reviewed : 11/12/2025

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