Reviewed : 01/15/2026

Comment : The second star in the rating is based on the fact that I did not do the due diligence on pricing the parts for my BMW rear shocks. I was preoccupied on a project when I received the quote and did not ask for itemization or question the estimate - that is ON ME. All the same, the final labor charge came in at $330 plus parts charge of $460 ($230 each). These shocks retail at Shock Warehouse for $54 ea. and Amazon for $49 ea. - that is a markup of 370%. I feel I was gouged $300+ extra for parts. No amount of overhead or handling charge can justify that markup. For that reason I will never go back to Ozzie's Automotive.

Reviewed : 12/11/2025

Comment : Santiago was very helpful and professional throughout the process of getting our car diagnosed.

Reviewed : 10/03/2025

Comment : Very poor service. Very poor attitude. Ive used them for a few years on all our service vans. Things have changed. They repaired a power steering hose on my chevy express service van. When we picked it up my employee called me and stated it was still leaking. They manger at Ozzies was to busy to even walk out and look at it. I called them and he said he did not know when he could look at it or when they could fix it and that it must need something else. I had to take the van to Jessup to have the same line replaced and paid again. Ozzies would not look at the vehicle and I was not refunded. Ozzies has made no attempt to to make it right.

Reviewed : 09/17/2025

Comment : I trust taking my Jeep to them. They are honest, professional and give great service.

Reviewed : 08/05/2025

Comment : Very honest excellent work.

Reviewed : 05/20/2025

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Reviewed : 05/07/2025

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Reviewed : 03/29/2025

Comment : My 2016 promaster Dodge Van 3500 needed a new battery... They took care of it... Did a great job ..

Reviewed : 03/27/2025

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Reviewed : 03/11/2025

Comment : Excellent work at a fair price. And, it would be hard to find better customer service anywhere.