Reviewed : 03/05/2025

Comment : I had a great experience with these guys. I got towed here, had a few issues. (The gentleman who towed me was awesome, too, he works here as well.) They somehow, some way got it done in a day. I didn't expect that and was willing to be without the car for a day or 3. But wow, great service, great communication throughout the process. I'll be going back, if need be.I had a great experience with these guys. I got towed here, had a few issues. (The gentleman who towed me was awesome, too, he works here as well.) They somehow, some way got it done in a day. I didn't expect that and was willing to be More

Reviewed : 01/09/2025

Comment : With such a pompous face you should not work in a trashy body shop, but at least rule the world. Be more polite with delivery people, we are also people and potential clients.

Reviewed : 01/01/2025

Comment : I've had multiple vehicles repaired at O'Sung and I'm always amazed by the results. They do amazing body work with perfect color matching - especially for pearl white which is known to be difficult to match. O'Sung is also one of the Tesla certified repair shops that are on island. Yun and Chen are super nice, and they will provide you with updates along the way.I've had multiple vehicles repaired at O'Sung and I'm always amazed by the results. They do amazing body work with perfect color matching - especially for pearl white which is known to be difficult to match. O'Sung is also one of the Tesla More

Reviewed : 09/20/2024

Comment : O'Sung treats us as a partner, they tow, fix, do safety checks, bodywork and paint our vehicles when needed. We appreciate their customer service, quality work, pictures, and communication. Thank you again!

Reviewed : 03/13/2024

Comment : Yun & has team are best!

Reviewed : 01/20/2024

Comment : Tow truck driver was cool. John on the other hand, abandoned my vehicle, not a cool guy.

Reviewed : 01/17/2024

Comment : Not honest. Promised to give estimate and asked me to bring my vehicle to their shop to complete the estimate. Then estimator told me he was stuck because manager ordered him to not produce estimate for me because of  insurance issues which made no sense to me. I am one who in charge and want my vehicle's damage areas to be repaired and painted.  Failed to produce and refused to give an estimate. Not good to start business with auto body shop on my vehicle.

Reviewed : 01/13/2024

Comment : This place always does the best repairs and is always responsive.  Definitely recommend this shop for auto body repairs

Reviewed : 01/10/2024

Comment : I found this company through AAA. Management is clearly at fault for the poor customer experience. The dispatcher was so stressed and pressed for time that she was rude with her approach. The technicians are hit and miss and almost always new to the company. One technician told me that they have really high turnover but left the reasons unsaid.  

It seemed clear that there is very high pressure to up sell so be careful to be clear in your instructions on any repairs.

Reviewed : 01/04/2024

Comment : Had to get my Tesla towed for service and my car was in a super tight spot. MIKE (Towing) came to rescue and was super professional and got it out in one try! Super Amazing!!! His skill were magical.
He was on time, very professional.