Reviewed : 09/03/2024

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Reviewed : 08/18/2024

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Reviewed : 08/11/2024

Comment : Professional and easy to deal with. Was well worth the drive. ????????

Reviewed : 07/28/2024

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Reviewed : 07/03/2024

Comment : We were shopping for a car in December. We went to Orr Nissan in Russellville. We had seen several used vehicles in the 16k price range that we were interested in. We got to Orr and magically NONE of those cars were on the lot. The salesman Cary, would only show us 2 vehicles and would not disclose the price of either. He finally sold my fiance' on a 2021 Nissan Kicks due to it coming with a FREE LIFETIME POWER TRAIN warranty. He claimed the Kicks had never been in an accident. We did the paperwork and the price totaled nearly $24k! Fast Forward to April, the sun was in my eyes and I bumped a pole in the Walmart parking lot. The airbags deployed. They deemed it a total loss. Insurance paid their part, GAP paid their part but it had to go back through Orr to cover a $3200 Warranty. (The FREE warranty) Orr is trying to say that we opted for a different warranty. So the warranty company is saying that the Orr didn't cancel the policy. So we are now in July and still paying on a vehicle that we no longer have due to Orr not doing their part. This has been an absolute nightmare! They have been shady and unprofessional form the start. Oh and I had to collect paperwork from the insurance company which disclosed that the Nissan had been rear-ended in 2022!

Reviewed : 05/23/2024

Comment : Had an issue with a tire losing air and they got everything fixed now and the wait wasn't too long. The waiting room also has various drinks, the occasional popcorn if it's made, employees are all helpful and friendly. Overall a great/helpful experience.

Reviewed : 05/16/2024

Comment : This is our 2nd car purchase from Orr in Russellville. Both have been pretty easy. Mike Stringer made the process as simple as he could and I m very grateful. We ended up with a Nissan Sentra and it s incredibly nice with a payment we could live with.

Reviewed : 05/01/2024

Comment : DO NOT USE ORR! Went to them to discuss purchasing a 2024 Nissan Altima, they were advertising them for 27k, would not negotiate on price, nor negotiate on our trade in value that also retained positivity equity. While we there they would make up drama about other dealerships, guilt trip us into purchasing there with the mantra ???Shopping local keeps local businesses alive.??? Inform us that the vehicles they have are not marked up, they do not add anything extra while also contradicting themselves with a added on window tent for 499$.We went to Superior Nissan, got the vehicle we wanted for 23K the same vehicle I might add Orr had advertised for 27k. Orr offered 10.9 interest, Superior offered 7.9 interest. I would not recommend them to anybody. Unless you enjoy window tents and marked up vehicles. Stay Smart, Shop Around.

Reviewed : 05/01/2024

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Reviewed : 04/24/2024

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