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Olender`s, Inc.

704 Talcottville Road
Vernon Rockville , CT 06066

Tel: (860) 875-2517
Hours: M-F: 08:00 AM - 05:00 PM
Sat: Closed Sun: Closed

AMERICAN EXPRESS Cash Checks MASTER CARD Debit Discover VISA
www.olenders.com

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1 Reviews

Vernon Rockville , CT

Comment : I spoke with Tristan in Columbia, who took me through the whole process from estimate to delivery. They did an outstanding jon on my 2014 car. Thanks so much for good, professional service.

1 Reviews

Vernon Rockville , CT

Comment : Bob from Olender's did a great job finding a door handle to match my car. He replaced and repaired the door handle and was very friendly and professional. Thank you Bob

1 Reviews

Vernon Rockville , CT

Comment : Let me tell you something. Oleanders has been an absolute pleasure to work with. Seriously. Through every step of the way they have been super forthcoming and accommodating about everything. These people are good people. Really good people. Big shout out to Paul in the service department. He was outstanding every step of the way. If you haven't already, give this man a raise because he most definitely deserves it. Thank you again Olender's for everything!

1 Reviews

Vernon Rockville , CT

Comment : I had a very good experience with Olender's Vernon! Following an accident, I took my car here and they were nothing short of efficient. My date was pushed back a little as the shop needed to ensure they had the right parts, but the car ended up coming out better than it did pre-accident. They gave the car a wash and cleaned the interior, leaving everything nice and organized! We dealt with Scott specifically, and I'm certain there were more people involved in the process, but he was incredibly sweet and reassuring throughout the whole thing. Great experience, I will be coming back should I need any more body work!?!

1 Reviews

Vernon Rockville , CT

Comment : I won't be going back. Expect to be treated like you need them more than they need you. I call to schedule a quote and get bounced from line to line. I get an appointment and come in to the front desk. Lady just stares at me for a minute before asking if i have an appointment. I say i do but didn't remember who i spoke to. Guy comes out and tells me to schedule an appointment. We start over. Adjuster was shady about giving me a quote until he knew i was making an insurance claim. Definitely don't go for collision repairs unless youre making a claim. Drop off my truck for service go to front desk get stared at... Appointment? Yes... Another guy, appointment? Yes! Finally the right guy comes out. They have enterprise on sight who gave me car that stank like a crack pipe and new ports. Get told it'll be done in a week. A week later no news. I call get treated like I've never been there before forwarded to a voicemail. Call back twice and get the right guy. What's the status? It won't be ready for a week. You said that last week. Yeah sorry. Go to pick it up. I have to ask him to tell me what work was done. He claims they replaced the headlight cover. I say it's still scratched. He says no that's bug guts. I say so you didn't replace it. Yeah sorry we didn't replace it. He cleaned it up and there was still minor scratches but i didn't make a fuss. The rest came out okay. Service was bad. Communication was bad. Employees are turse. Work couldve been better.

1 Reviews

Vernon Rockville , CT

Comment : I wanted to take a moment to thank Ed Dellaripa and everyone at Olender's Auto Body Shop for exceptional work you provided. Since this was my first experience being involved in an accident, I truly did not know what to expect. From the very beginning, you made the entire process easy, stress free, and reassuring. The Quality of the repairs was OUTSTANDING, and I was impressed by the care and attention to detail that went into restoring my vehicle. I also want to thank you for having my car detailed. It was such a thoughtful touch and it is GREATLY appreciated. The professionalism, knowledge, and outstanding customer service demonstrated by you and your team were evident throughout the entire experience. It is a rare to find a business that combines excellent workmanship with such a genuine care for its customers. I extend my sincere thanks to everyone involved. I am grateful to everyone at Olender's Auto Body Shop. Thank you, again for a job exceptionally well done! ~Linda

1 Reviews

Vernon Rockville , CT

Comment : We have used olenders since we moved here 7 years ago. We have always received top notch service at a reasonable price. We went there this time to have the car checked before a long rode trip to Arizona next month. We trust our car is ready for it now! Thanks for the great service Paul and everyone at Olenders!

1 Reviews

Vernon Rockville , CT

Comment : Just wanted to thank Paul and his staff for an excellent experience. Paul was accommodating, professional and his quote was right in line. My BMW was completed on time and I thought the front office was very nice to work with. Thank you to all.

1 Reviews

Vernon Rockville , CT

Comment : Paul is amazing! He is very knowledgeable and able to answer all my questions. Service was top knotch!!!!!

1 Reviews

Vernon Rockville , CT

Comment : My son?s car broke down and was towed to a different shop that said they wouldn?t be able to even look at it for a week. Paul at Olenders said they could look at immediately so we had it towed there. Sadly it had to be junked. But Paul and everyone there at Olenders helped make that process so much less stressful. If I could give 10 stars I would.

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