Reviewed : 08/20/2025

Comment : So Im sitting at nucar service again. Every time they work on repairs it's never right the wait is far too ling to be acceptable and they don't troubleshoot well. They have consumed all my patience with them. I have now broken down twice and towed back to them due to faulty mechanic work. After 20+ years of business I am done with them.

Reviewed : 08/15/2025

Comment : Again, Brendan Daly was here to help! Normally, I see Brendan only when I need tires changed or some other little things for my VW iD4. We all know EV's do not need the same attention as gas guzzlers. Today, I needed help with the tires on my BMW i3 and didn't want to risk driving 40 miles down to Tulley BMW in Manchester. I called Brandon. Within a few hours my emergency was solved! This kind of service one can receive only at NUCAR in Tilton! Love you all, especially Brendan. Thank you for saving me, Pecco

Reviewed : 08/13/2025

Comment : Brooke was excellent and very understanding of our situation with a vehicle. Told her what we were looking for and she delivered! It was a difficult situation we were in and after her efforts we got what we needed! Thank you!

Reviewed : 08/12/2025

Comment : I bought a 2024 Jeep Wrangler 4xe in August of 2024. The car was delivered with no running boards, no oil change(car had over 3k miles on it) and none of the coatings I purchased. I am widowed and have no family or friends who can follow me to Tilton to get these services completed. I have asked about doing it in Lebanon and there has not been a peep on that suggestion. I just want the services I paid for and a resolution on how it can done.

In contrast, the salesperson at Planet Honda offered to pick my Honda up for service. A much better sales experience. They listened.

They completed the running boards. I am grateful for that. But there has been no resolution on the others. Their service is closed on Saturday, another negative.

The car was not detailed well on delivery. There were coffee stains in the cup holders and seats.

Be aware that this dealership does not care about customers at all. It is sell, sell, sell.

Following up and keeping customers is not part of their repertoire. It's all about the one off sale.

If these things get resolved, I will put up a positive review. But at this point, there is probably not going to be a resolution. They don't care nor listen to their customers.

Update: YOU HAVE MADE NO EFFORT TO HELP ME GET THE UNDERCOATING DONE NOR GET THE PAINT PROTECTION DONE. EITHER REFUND THOSE THINGS TO ME OR GET ME A RENTAL CAR. I AM WIDOWED AND HAVE NO ONE TO GET ME THERE FOR A DROP OFF. YOU TAKE ADVANTAGE OF WOMEN AND ALSO CASH BUYERS. THE Honda place next store is eons better.
1. They don't stick you with rookie salespeople. He did not even know anything about Jeeps. 2. He did not make sure these 2 things were done prior to delivery, nor that the car was clean. I was in no hurry to take delivery. I made that clear. Just refund my money and I'll get them done elsewhere.

Reviewed : 08/06/2025

Comment : Very happy to edit an old review to a very positive one. My experience with nucar was fantastic. This is now my second vehicle purchased through this company, abd I would highly recommend them to anyone searching for a new vehicle. Eric O'Keefe is top notch. He made the buying experience super easy and straightforward from beginning to end. As an extremely busy individual it was much appreciated how streamlined him and the team at nucar made my experience. Thank you for my beautiful new truck.

Reviewed : 08/06/2025

Comment : I recently won a “free auto detailing” that Nucar donated. Made an appointment and left my car that was full of dog hair. They did an excellent job! My mustang is 10 years old but looks brand new! The service advisor even scored a free lunch for my husband and I. Wonderful service! Everyone working seemed to be happy working there. Highly recommend Nucar! And Geremy, one of their service advisors!

Reviewed : 08/02/2025

Comment : Don’t ever buy a car here. Mismanaged dealership. Worse experience I have ever had purchasing a vehicle. They still owe me money after buying a car in June as it is August 2 now. Avoid if possible!

Reviewed : 07/30/2025

Comment :

Reviewed : 07/25/2025

Comment : If I could give negative stars I would! They not only low balled me on my trade in, but they also only showed me ONE CAR out of all the cars on the lot. When I asked about other options I was ignored and felt very pressured to bite at what they were offering. I made my needs clear and I was ignored repeatedly. To top it off the following day I received an email from the salesman I met the day prior and when it wasn’t going his way he decided to get rude and even emailed me stating and I quote “well come buy my car and see if google will help you sell yours. Does that work for you?” After I showed google results of the value of the vehicle I was looking to trade. The manager was absolutely no help either. It’s one thing to have good intentions but a whole other thing to lie to customers to try to get a sale and screw them. I wouldn’t tell my worst enemy to go there! I’ll gladly take my business elsewhere where I’m respected as a customer and actually listened to.

Reviewed : 07/24/2025

Comment : I’ve been without my truck for over 2 months making payments because they have yet to put the new motor in my truck they sold me a truck with a knock I don’t know much about that thank god for my step dad so I bring it back 2 months later because I work a lot lower end rod knock is what nucar said to me so they have me a loner then a month later proceeded to tell me I need to bring this loner back and get another one like come now they have had my truck since may 20th it’s now July 23rd and I still have no truck best part is the old engine isn’t even out of my truck yet really crazy to me nucar just be better