Reviewed : 10/09/2026

Comment : Dog shit customer service slower than a ??.

Reviewed : 10/03/2026

Comment : I was assisted by Sales Rep named Bianca Thomas. She was very aggressive, I asked to see different car models and she only showed me one and pushed it on me. She was not concerned with what I wanted but what she was getting out of the sale. She turned out to be dishonest. I did buy the car after hours of pressure. I put down a big chuck of money for it. when I left with the car, I looked in the glove compartment and found the sales sticker displayed on the window of the car shriveled up with a much lower price then it was sold to me. She had torn it off and hid it. 3 WEEKS later the car went out on me and would not start. My husband had to check it and took the battery out and took it to get checked and it was no good. I called the dealership to speak to her and the manager about them replacing it since I had paid a huge amount of money for the car. They refused saying the battery did not have a long-term life on it. I spoke the the the sales Manager Dursun Isci and He too was not budging saying that they had worked with me on the price
( which was not a real discount) and he was not concerned with the fact that I had just bought the car and he refused to replace the battery. Not concerned with customer service or my satisfaction with them. The receptionist Connie in the front was not friendly at all when I asked about meeting with the Mr. Gomez the financial person when I needed to speak to him and she said he was to busy. I am so upset with the personal at this dealership and their dishonesty and unfairness. My advice don't buy from them ever. I will report it to BBB.

Reviewed : 09/24/2026

Comment : I like the fact that they explain to me what the problem is to include but not limited to pictures of what the problem looks like. Then I am offered several option of how the problem car be repaired as well. I as the the customer walks away with understanding of what is happening to your transportation that a person heavily relies on to get back and forth for work and of course just in general.

Reviewed : 08/29/2026

Comment : ⭐⭐⭐⭐⭐

I went to the Honda service center because the battery on my newer vehicle had died, and I was confused as to why it happened so soon since I didn’t know much about car batteries. I was helped by Noah, and he was absolutely wonderful!

Noah was very helpful, polite, and kind. He took the time to carefully explain why my battery died, how often I should expect to replace it, and how much time I had left on my warranty. He answered all of my questions and made sure I understood everything instead of making me feel like I should already know about it.

I really appreciated how patient and informative he was. Noah gave me a lot of helpful insight about car batteries and made the whole experience easy and stress-free. He definitely deserves recognition for his excellent customer service. Thank you, Noah!

Reviewed : 08/27/2026

Comment :

Reviewed : 08/17/2026

Comment : THE STAFF FROM THE ADVISOR LACEY TO THE MANAGER BILL AND THE MECHANIC BRIAN, WERE ALL WONDERFUL TO MY DAUGHTER WHO WAS HAVING HER RIDGELINE SERVICED THERE, IT WAS LIKE I WAS THERE IN PERSON. SHE RECIEVED THE RESPECT AND TREATMENT THAT IS HARD TO FIND. WE WILL BE BACK FOR ALL OF MY FAMILIES NEEDS.

Reviewed : 08/13/2026

Comment :

Reviewed : 07/30/2026

Comment : 10/10 great overall customer service experience and attention to detail and communication is important in keeping customer attention effective on reaching the overall satisfaction of the customer experience in making sure that the service is rendered correctly in upmost quality and care in regards to customer satisfaction!

Reviewed : 07/27/2026

Comment : We had a great experience with Can Tokay and Dursun at Northside Honda. Although we didn't end up purchasing a car from them, they were nothing but professional, helpful, respectful, and kind. They listened to us, tried their hardest to help find us what we were looking for, and didn't try to pressure us into a purchase, which we really appreciated. We had a great experience there and would definitely return in the future.

Reviewed : 07/16/2026

Comment : great advisor ..Lacey always knows what I need. Stopped by the parts department and found some great USA team shirts on sale.