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Northpoint Chrysler Dodge Jeep Ram

4441 US Route 5
Derby, VT 5855

Tel: (802) 334-6523
Hours: M-F: 07:00:00 AM - 05:00:00 PM
Sat: Closed Sun: Closed


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1 Reviews

Derby, VT

Comment :

1 Reviews

Derby, VT

Comment : Excellent transaction! Always get a good deal with Brian at Northpoint y.

1 Reviews

Derby, VT

Comment : We first visited Northpoint out of necessity needing an urgent repair to my husband's Ram pickup in December of 2024 after the generator on the e-Torque failed with less than 40,000 miles on it and the dealer we bought from was of no help. Shane in service was so awesome to work with and managed to fix our problem quickly which given the part needed was no easy task. We went back last Friday and I bought my first vehicle in over ten years working with Brian who listened to exactly what I was looking for, heard my price range loud and clear, and help me buy a new (to me!) truck that I love. Thanks Northpoint!

1 Reviews

Derby, VT

Comment : Heather was very helpful and accommodating, took care of anything I needed, including a ride from home 45 minutes away. I think it was Ashley who guided me through the paperwork: very efficient and friendly. I will shop at Northpoint again when I need another vehicle.

1 Reviews

Derby, VT

Comment : Everybody with whom we dealt was welcoming, pleasant and fair. We bought a used RAM truck and are very happy with the deal and the truck. Recommend highly.

1 Reviews

Derby, VT

Comment : My wife bought a 2019 GMC Terrain through them in February last year. Towards the end of the summer it started leaking water through the floor boards. When we tried to get it in to address the issue they told us they didn’t have time to get us in and suggested we call around to other gmc dealerships to get it looked at. So we did and nobody had availability. Spring hit and the leaking has gotten so bad that water sprays on my wife’s feet while she drives in the rain. When trying to speak with the team at northpoint to get it fixed they tried charging me additional fees instead of standing by their vehicle they sold us and fixing something that should have been fixed before they even sold the vehicle. And after trying to speak civilly with them about why they should cover the cost their general manger became hostile and started yelling over the phone and then hung up on me. If I could give these guys zero stars I would but it’s making me give them one. When someone buys a vehicle and it has issues within the first year the dealership should stand by their sale and cover the costs not act hostile towards the customer. Every other dealership I’ve gone through has been decent enough to help with the fix even up to 2 years after the sale. I knew we shouldn’t have gone through these guys in the first place but a family member recommended them so we gave it a shot. I would not even recommend buying a pen from these guys because it would probably be out of ink before you could even finish signing the papers for it.

1 Reviews

Derby, VT

Comment : I am so happy with my 2024 Buick Encore purchase. Heather helped me with looking and test driving. So glad I chose North Point for my purchase.

1 Reviews

Derby, VT

Comment : Great ppl to do business with

1 Reviews

Derby, VT

Comment : Mike made my car buying experience so easy and smooth.

1 Reviews

Comment : Thank you Chris and Brian for our big surprise! We are so excited and grateful for our new Ram Laramie. We appreciate your hard work to make this possible for us.

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