Reviewed : 01/27/2024

Comment : Excellent service. I had a recall done on my explorer. I also purchased a new key fob. Dropped off my car at 7.15...they finished right at 5.30. Got there right before closing car was all ready to go... thanks Richard!

Reviewed : 01/25/2024

Comment : Good customer service. Very high prices.

Reviewed : 12/22/2023

Comment : Good the part I needed to replace one rear panel light was way too expensive!

Reviewed : 12/20/2023

Comment : 2 hour wait with an appointment, not bad. I was quoted $120 online, the service advisor charged me $129.99. Tire rotation was not reported on the service.

Reviewed : 12/16/2023

Comment : Norm Reeves Ford has been taking very good care of our 2005 Ford 500. She has had some issues but all is well and she still runs great. Ready for another 125,000 miles. Thank you Francisco Bretado for all your help in getting us in and out quickly. Lee & Brady

Reviewed : 12/15/2023

Comment : It was good but I don'y understand why they make us set an appointment and still make us wait 2-3hours for our service. If we set an appointment time that's when I would expect for them to start servicing my vehicle. Not wait 2 hour after the appointment time before they take it in.

Reviewed : 12/15/2023

Comment : Great service and always polite .

Reviewed : 11/27/2023

Comment : Norm Reeves Ford was very helpful

Reviewed : 10/08/2023

Comment : Terrible service, problems still exists!

Reviewed : 09/24/2023

Comment : Took it in for oil change. They took a long time with my oil change but they were upfront about it that it was gonna take about 3.5 hours.