Reviewed : 07/28/2025

Comment : Seems every time I go to this service center I wait over 2+ hours. Even if I just get an oil change. I recently took my car to get an oil change and was told that my car was leaking oil, but I never noticed any signs of an oil leak. I made an appointment for a diagnosis for the following Friday. The next day after my oil change I noticed that my fog light on my drivers side was out of place. I called the service center and made them aware, the lady I spoke to on the phone said that they could most likely put it back in place when I came in on Friday. When I arrived Friday I showed the jeep rep the light that was out of place, he insinuated that my car hit something and there was a crack on the inside of where my head light sits and that it was damaged on the light. The crack - was a parting line on the bumper and the damage to the light was a dead bug on the fog light. He said he would have the techs look at it but it would probably be a cost involved. But when isn’t there a cost involved at this place? Later he came to tell me that the plastic clips that hold the light in place just broke 🤔 and after time (my car is 5 years old) they wear. He said I would need a whole new bumper - cost $1,200. All in all the oil leak was coming from some type of caps and I could have those done for $1,100. As a woman I can not trust them because I feel that they try to get over on just about anyone and charge them for every and any little thing. Several people there complained about the length of time of their wait, the Costs and their cars showing no problems all of a sudden needed to be fixed. Older gentleman sitting next me said he was there to get an inspection and was told he had a strut that was leaking and it needed to be replaced. He was 80+ years old and they had him sitting there for over 5+ hours. I don’t even know when he left bc I left before him. Could have been longer. Moral of the story I wouldn’t recommend this place to anyone being that they are over priced and try any which way to get a buck out of you (even if they are the ones who damage your car) and their wait times are ridiculous. Also just to diagnose your car it will cost you $180. Where some places will do it for free. And I actually bought my car here. Never again!

Reviewed : 06/17/2025

Comment : Great service. They were done fast.

Reviewed : 05/30/2025

Comment : Very poor service department. This place has really gone downhill over the past 2-3 years.

Reviewed : 01/02/2025

Comment : Never had a problem when I brought my cars here. I even sent my family and friends to get their old change here

Reviewed : 12/17/2024

Comment : NH Auto has serviced this truck since new in 2019. Two weeks after my most recent service, one that brought into serious question the actual oil that was used in my truck, the engine splash guard broke free in one corner and was hanging down. Upon returning to them i was informed the part is over $300 and not covered on my "Gold Plan" extended warranty. After looking at the guard myself its very clear the only reason this broke is because their mechanics don't drop the shield properly and allow it to hang on front bolts after removing the rear bolts causing the shield to crack out on the corner.NH Auto has serviced this truck since new in 2019. Two weeks after my most recent service, one that brought into serious question the actual oil that was used in my truck, the engine splash guard broke free in one corner and was hanging ???More

Reviewed : 11/11/2024

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Reviewed : 05/06/2024

Comment : 5, satisfied

Reviewed : 05/01/2024

Comment : They are the masters of up selling and assume you can afford it. My first and last time there and will go somewhere else....

Reviewed : 04/29/2024

Comment : 5

Reviewed : 04/24/2024

Comment :