Reviewed : 09/09/2024

Comment : First took my car to several local mechanics and they could not identify the source of intermittent metal-on-metal clicking from my left front tire/wheel well. Then I took it to the Hyundai dealer, who no sooner than I left the shop called and told me it would be $3,000 to repair the front wheel knuckle assemblies on both sides. So instead I took it over to Nealey (the 4th place) and asked them to take a look. They were not completely sure, but they suggested a reasonable approach that entailed conducting repairs in steps, starting with a suspension control arm. That didn't fix the problem, but during the next step they identified a bad bearing in the suspension/wheel hub that they then replaced. Overall, I paid Nealey less than half of what the dealer quoted for this repair, so I'm grateful for their work. They were easy to talk to and professional, and I will be coming back. Probably a lot since I drive a Hyundai.First took my car to several local mechanics and they could not identify the source of intermittent metal-on-metal clicking from my left front tire/wheel well. Then I took it to the Hyundai dealer, who no sooner than I left the shop called ???More

Reviewed : 09/05/2024

Comment :

Reviewed : 08/29/2024

Comment :

Reviewed : 08/15/2024

Comment : Great customer service and knowledge of you (me) and my vehicle. Comfortable waiting area with nice bathrooms.

Reviewed : 08/07/2024

Comment :

Reviewed : 07/23/2024

Comment :

Reviewed : 07/18/2024

Comment : Friendly service, easy to schedule, and fair prices.

Reviewed : 07/11/2024

Comment : SCAMMERS!!! DO NOT LEAVE YOUR CAR IN THE HANDS OF THESE THIEVES ! I dropped my Chevy Equinox off to these ppl about 3 months ago. I suspected that the car needed a new timing chain. They gave me a quote at over 3000 but obviously had never assessed the car for them selves yet told me that they did. They said indeed the problem was the timing chain. LIE NUMBER 1!!! After that once they actually did LOOK at the car they called back saying the timing chain was in tact and my car was in good condition but water had gotten into my fuel tank and that was causing the issue. They showed me pictures (which I now don t even believe that was my car) Yes I believe these scammers are that deep! They charged me 1,700 to get the so called water out of the tank! So fast forward 3 months the car did the exact same thing i originally took it to them for. I told them this time i believed it was the fuel pump. Guess what they said ? You guessed ! they said yup ur right it s the fuel pump ma am they wanted 1,900 to replace a fuel pump assembly in a 2010 Chevy Equinox. U can look up the part and labor for yourself and even call a shop to verify if u really wanna put energy into verifying what I m saying . I instantly got a bad vibe! I knew these ppl were not being honest. I checked around with 5 different car shops in the area and none of them were even half that price. I told them to not do anything to my car and everything about his tone said some B.S was a brew. My anxiety was on a thousand as long as my car was at that shop! I am an unemployed black female raising 2 grand children and that figure alone made my stomach sink but to know these ppl were crooks and had my only source of transportation literally TERRIFIED ME! I came and had my car towed to another shop in the area and told them what these what these scammers told me. First thing asked me was had anything been done to the car recently because they couldn t see the car had Ben tampered with . I explained what happened and they told me that there was no evidence that anything these ppl charged me for was done!!! Also that nothing was wrong with any of my fuel pumps and in fact I actually have a computer issue. I knew when I picked my key up from Nealey s that man was lying. He couldn t even look me in my face. Usually thy charge u for a diagnostic but they didn t . Why because there would be a paper trail of their criminal behavior! My car broke down about a half block away from their shop. The police pushed my car into the Bp on solley rd. I had my 2 grandkids in the car so obviously that was a desperate situation and these animals took full advantage with absolutely no shame in robbing a woman with young children at her side! This shop was once under the name challenger and very different back then. I hope to God this place NEVER MAKES ANOTHER DIME AND EACH ONE OF THEM THAT HAD A HAND IN ROBING ME GETS EXACTLY WHAT THEY DESERVE AND LOOSE THAT $1700 10 times over! YOU ALL HAVE BEEN WARNED!

Reviewed : 06/30/2024

Comment : Quick, easy friendly and cheaper then a dealership!

Reviewed : 06/27/2024

Comment : Excellent service and fair prices. Staff listened patiently, explained thoroughly with an email and photos, was prompt and courteous. Highly recommend!