AAA Approved Auto Repair Shop Reviews NAPA BP 3065 Holland Rd. Virginia Beach, VA 23453 Tel: (757) 821-6273 Hours: M-F: 08:00:00 AM - 06:00:00 PM Sat: 09:00:00 AM - 02:00:00 PM Sun: Closed Reviews Sort Reviews by: Date » or Rating » Page 1 of 32 |<< 1 2 3 4 5 6 7 8 9 10 → >| 1 Reviews Timothy lindley Virginia Beach, VA Reviewed : 05/12/2025 Comment : Great service , no Bs , and close to My Home ! 1 Reviews John Virginia Beach, VA Reviewed : 05/12/2025 Comment : I love this place. They are friendly, and they really try to help you out. They are a small shop, so try to come early or call to see their availability. 1 Reviews Aaron arellano Virginia Beach, VA Reviewed : 05/09/2025 Comment : Excellent service at Napa. I was updated regularly on the status of my vehicle. They were quick and thorough on the repairs. 1 Reviews Terry boclair Virginia Beach, VA Reviewed : 05/08/2025 Comment : Always on top of any issues dealing with my vehicles. Kind, fare and willing to talk to me and show problems. 1 Reviews Larry luther Virginia Beach, VA Reviewed : 05/07/2025 Comment : Eric DID NOT tell my wife when she dropped our van off to have a check engine light diagnosed that symptoms must actually be occurring in order to successfully find out the cause. During their initial conversation which is accurately documented on his notes that the van at the time of check-in was operating normally. The rough idle is something that occurs intermittently. Eric, this is where you should have told my wife to bring the van back when this occurs again because odds are it won’t happen in the time you have it. This bit of information did me absolutely no good when the amount due was presented to me. Paying $189 for information I already obtained from O’Reilly Auto Parts for free did not make sense to me and admittedly made me mad. Yes, I do realize that this shop or any other for that matter does not “operate as a charity” but up front honesty and integrity would go a long way. I also understand this is the going rate and even if the technician spent more than an hour and drove the van multiple times to try to recreate the problem my expected response was not “the van is running perfectly” when I know that at the moment it might be but odds are it won’t be later. And to be clear, the one recommendation Eric did make, “bring it back when the problem occurs again” will NOT be happening because the job has been closed and applicable fees will surely be applied again. 1 Reviews Brian hudson Virginia Beach, VA Reviewed : 05/06/2025 Comment : Went in for a state inspection. 20 minutes later, I was driving home. Polite and courteous staff. Highly recommended. 1 Reviews Emerald lablance Virginia Beach, VA Reviewed : 05/04/2025 Comment : Great place. Great service. Very professional 1 Reviews Ossie willy Virginia Beach, VA Reviewed : 04/24/2025 Comment : They were professional, friendly, and evaluated the problem quickly. They provided detailed feedback so I could make an informed decision. 1 Reviews Jeff busby Virginia Beach, VA Reviewed : 04/24/2025 Comment : 1 Reviews Penny friedman Virginia Beach, VA Reviewed : 04/19/2025 Comment : They got me in for my State Inspection and were professional and quick. I appreciate their recommendations for services to be done. Page 1 of 32 |<< 1 2 3 4 5 6 7 8 9 10 → >|