AAA Approved Auto Repair Shop Reviews NAPA AUTOCARE XPRESS LUBE 12730 Jefferson Ave Newport News, VA 23602 Tel: (757) 988-0095 Hours: M-F: 08:00:00 AM - 06:00:00 PM Sat: 08:00:00 AM - 05:00:00 PM Sun: Closed Reviews Sort Reviews by: Date » or Rating » Page 1 of 47 |<< 1 2 3 4 5 6 7 8 9 10 → >| 1 Reviews Francis essandoh Newport News, VA Reviewed : 05/26/2025 Comment : The technicians are truly exceptional in their craft. I wholeheartedly recommend them because they combine modern technology with traditional troubleshooting methods. They take the time to assess each situation thoroughly, using their extensive experience and critical thinking skills to identify the root cause of the problem. This hands-on approach not only ensures accurate diagnostics but also reflects their commitment to quality service and customer satisfaction. 1 Reviews Linda jackson Newport News, VA Reviewed : 05/21/2025 Comment : Great service, excellent employees. They really care about 1 Reviews Gina Newport News, VA Reviewed : 05/02/2025 Comment : Every last one of those workers there are very nasty they don’t know how to talk to no one especially the one name Will hey it’s not our fault that you’re working there and don’t like y’all’s dam job I thought they were nice but there not I even thought the one name duke was nice to but not I will never take my car there ever the owners of Napa tire express y’all need workers that will treat there customers right 1 Reviews R grube Newport News, VA Reviewed : 05/01/2025 Comment : Have had multiple cars serviced here, always great service at a good price. 1 Reviews Leo c Newport News, VA Reviewed : 04/24/2025 Comment : I enjoy having my oil changed here the crew is friendly 1 Reviews Cleaningangels Newport News, VA Reviewed : 04/18/2025 Comment : Always great service, I take both of my vehicles there for any service I need. Build a relationship with them, they never forget a face. All staff very friendly, gives you knowledgeable information about your vehicle. 1 Reviews Zia ul haq haqmal Newport News, VA Reviewed : 04/04/2025 Comment : 1 Reviews Tyler reed Newport News, VA Reviewed : 04/02/2025 Comment : took my tacoma trd offroad in today for a state inspection. my truck has a 3" suspension lift and $1500 method wheels on it. Duke was my technician and when removing my rear right wheel scratched it all up. i asked him about it after the service and his response was " its a 60lb plus tire, how else was i supposed to get it down". when i asked if the owner was available he told me he was the owner and he would not be paying for repairs because my wheels are aftermarket and not OEM. the wheels are 3 months old and pristine (other than the one he damaged.) i found after a little research that steve is actually the owner and if you are reading this Steve, please reply to this or reach out to me. i have plenty of before and after photos and would like this resolved at the lowest level is possible.took my tacoma trd offroad in today for a state inspection. my truck has a 3" suspension lift and $1500 method wheels on it. Duke was my technician and when removing my rear right wheel scratched it all up. i asked him about it after the More 1 Reviews J skinner Newport News, VA Reviewed : 03/13/2025 Comment : I have to brag on these folks - a car broke down right in the middle of Jefferson, like just died, and I turned around to come back and see if I could turn my flashers on or otherwise help. But before I could even get back around the block, there were six folks from NAPA out in the middle of the road with the individual, waving oncoming cars around, trying to help get it started, and just all around being good samaritans. Kudos, NAPA folks!I have to brag on these folks - a car broke down right in the middle of Jefferson, like just died, and I turned around to come back and see if I could turn my flashers on or otherwise help. But before I could even get back around the block, More 1 Reviews Imhim r60nhc Newport News, VA Reviewed : 02/28/2025 Comment : The Most Efficient Auto Center I Recommend For Any Vehicle To Be Serviced! I Hit A Curve And My Car Sits Very Low So . Stopped by guaranteed auto and Cindy help me be safe. They gladly took my car in and took off the damaged under body parts so I could safely grove down the road. Page 1 of 47 |<< 1 2 3 4 5 6 7 8 9 10 → >|