Reviewed : 03/29/2025

Comment : 5 | Likely to Recommend - 5.0/5.0 5 | Repair Quality - 5.0/5.0 - | Great service Friendly staff Work completed earlier than indicated. 5 | Customer Service - 5.0/5.0 5 | Returned Clean

Reviewed : 03/24/2025

Comment : 5 | Likely to Recommend - 5.0/5.0 5 | Repair Quality - 5.0/5.0 - | Great job. Thank you. 5 | Customer Service - 5.0/5.0

Reviewed : 03/20/2025

Comment : 5 | Likely to Recommend - 5.0/5.0 5 | Repair Quality - 5.0/5.0 - | Looks gteat 5 | Customer Service - 5.0/5.0 - | I would give higher if I could.

Reviewed : 03/18/2025

Comment : 5 | Likely to Recommend - 5.0/5.0 5 | Repair Quality - 5.0/5.0 5 | Customer Service - 5.0/5.0

Reviewed : 03/17/2025

Comment : 5 | Likely to Recommend - 5.0/5.0 - | They even fixed the tire pressure indicator for me on the truck display after the service. 5 | Repair Quality - 5.0/5.0 - | Looks good as new and done much quicker than I anticipated. 5 | Customer Service - 5.0/5.0 - | Staff was friendly, helpful and professional. They kept us updated on the truck?s progress. 5 | Returned Clean

Reviewed : 03/17/2025

Comment : 5 | Likely to Recommend - 5.0/5.0 5 | Repair Quality - 5.0/5.0 - | Staff was very nice and professional, workmanship is excellent 5 | Customer Service - 5.0/5.0 5 | Returned Clean

Reviewed : 03/06/2025

Comment : 4 | Likely to Recommend - 4.0/5.0 - | Takes time to get in! And the paint repair jobs never perfect that makes it new again 3.5 | Repair Quality - 3.5/5.0 - | The hood has dings still in it where they just bent back the hood that was smashed. 4 | Customer Service - 4.0/5.0 0 | Returned Clean

Reviewed : 03/06/2025

Comment : 5 | Likely to Recommend - 5.0/5.0 - | Overall, we were very satisfied with the quality of the workmanship + the customer service. We have used them in the past and, if necessary, we'll use them in the future. 5 | Repair Quality - 5.0/5.0 - | The body damage to the car was completely corrected. We were pleased with the results. 5 | Customer Service - 5.0/5.0 - | Although it took longer than expected, we were kept updated. We had the option of getting a rental that would have been covered by our insurance, so the delay was really not a problem. 5 | Returned Clean

Reviewed : 02/28/2025

Comment : 1.5 | Likely to Recommend - 1.5/5.0 1.5 | Repair Quality - 1.5/5.0 - | My appointment was scheduled for January 6th. I was told the work would take 2-3 weeks. I started calling each week around the end of January to get updates. I learned that a technician wasn't assigned to my vehicle until January 16th. The following week I was told the technician was out sick and no work had been done on my truck. The following week, the technician was still out sick. The following week I was told that the technician was back but his rivet gun was broken and needed to be sent to be repaired, another 2 week delay. I asked if there was a spare rivet gun available and was told no. BTW a pneumatic rivet gun costs about $200. I was finally able to pick up my truck on February 25th, 50 days from the time I had dropped it of at Moody's. The new panel looks good however I noticed that the new panel hadn't been undercoated. I was told that I could make an appointment with Darlings to have the undercoating done at Moody's expense. I have an appointment scheduled on April 8th. Moody's should have told me that they were behind schedule so I could have had use of my truck until they were ready to assign a technician. Moody's should have assigned my truck to another technician when the first technician went out sick. Moody's should have spare tools on hand or at least purchased a second $200 rivet gun at NAPA just down the street rather than holding up my truck for another two weeks. 2.5 | Customer Service - 2.5/5.0 - | When I dropped off my truck on January 6th, I was told that Moody's would stay in touch with me throughout the process. I found that I had to call each week for an update. Teri was always polite and answered my questions. I received my first phone call update about a week before my truck was finished. Given the delays, I would have expected better commiunication. 5 | Returned Clean

Reviewed : 02/17/2025

Comment : 3.5 | Likely to Recommend - 3.5/5.0 4 | Repair Quality - 4.0/5.0 - | I felt that two weeks of paying for a rental car while the car sat in the lot was unfair. I live 5 minutes away and could have had a call and been thee with the car a day before it was needed in the garage. 5 | Customer Service - 5.0/5.0 5 | Returned Clean