Reviewed : 12/03/2025

Comment : 5 | Likely to Recommend - 5.0/5.0 5 | Repair Quality - 5.0/5.0 - | Were exceptionally quick. Great with communication and updates through the process. 10 out of 10 5 | Customer Service - 5.0/5.0 - | Great communication and friendly 5 | Returned Clean

Reviewed : 12/01/2025

Comment : 0.5 | Likely to Recommend - 0.5/5.0 - | No would find a different place 1 | Repair Quality - 1.0/5.0 - | It?s still pretty horrible of an experience! I was told a 4 day fix and possibly 5, got my vehicle back 10 days later after all that! My 4 day rental car at Enterprise turned into a 10 day rental original cost was $114.00 turned into almost $290.00. When receiving the rental had a white liquid substance covering the entire visor which I wiped off and handed to the guy working there! Also had a check engine light on! Now after receiving my truck my husband saw that a barrier wall is not securely in place so allowing debris from road entering into engine area! Sorry for the lengthy message but had to let you know after I?ve cooled down a bit! The adjuster from presque isle named Bailey was very helpful in all this or probably my truck would still be there and the receptionist was very rude and untruthful at all times at moody?s Thank you for asking! 0.5 | Customer Service - 0.5/5.0 - | Mentioned in original comment

Reviewed : 11/27/2025

Comment : 5 | Likely to Recommend - 5.0/5.0 - | Very efficient office. Wait for calibration to be completed seemed a little excessive. Not sure how that could be changed without costing alot of money, so I was fine with it. 5 | Repair Quality - 5.0/5.0 - | After calibration, the car drives better than it did before the accident. 5 | Customer Service - 5.0/5.0 - | Very efficient! 5 | Returned Clean

Reviewed : 11/22/2025

Comment : 5 | Likely to Recommend - 5.0/5.0 5 | Repair Quality - 5.0/5.0 5 | Customer Service - 5.0/5.0

Reviewed : 11/10/2025

Comment : 5 | Likely to Recommend - 5.0/5.0 - | Absolutely would recommend! 5 | Repair Quality - 5.0/5.0 - | Beautiful work! Looks show room perfect. 5 | Customer Service - 5.0/5.0 - | Quick to reply to questions by email and phone. Very friendly in person too! 5 | Returned Clean

Reviewed : 11/07/2025

Comment : 5 | Likely to Recommend - 5.0/5.0 5 | Repair Quality - 5.0/5.0 4.5 | Customer Service - 4.5/5.0 - | Initial visit was great , they were able to get me in earlier than expected and length of repair was short . My only negative which is minor is that I had no communication when my car was done. After I called on the day it should have been done I was told that someone had tried to call me and left a message the day before that it was ready but I had neither a missed call or message or email. Otherwise everything was really good.

Reviewed : 11/06/2025

Comment : 5 | Likely to Recommend - 5.0/5.0 5 | Repair Quality - 5.0/5.0 5 | Customer Service - 5.0/5.0 - | Already completed these questions for State Farm 5 | Returned Clean

Reviewed : 11/06/2025

Comment : 2 | Likely to Recommend - 2.0/5.0 2.5 | Repair Quality - 2.5/5.0 2.5 | Customer Service - 2.5/5.0

Reviewed : 11/06/2025

Comment : 5 | Likely to Recommend - 5.0/5.0 5 | Repair Quality - 5.0/5.0 5 | Customer Service - 5.0/5.0 5 | Returned Clean

Reviewed : 11/06/2025

Comment : 5 | Likely to Recommend - 5.0/5.0 5 | Repair Quality - 5.0/5.0 - | Very good communication during the repair. 5 | Customer Service - 5.0/5.0 - | Very polite CS and very communicative along the process with the repair, the rental car co. 5 | Returned Clean