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AAA Approved Auto Repair Shop Reviews Approved

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Montpelier Volkswagen Mazda

1189 US Route 2
Berlin, VT 5602

Tel: (802) 223-3434
Hours: M-F: 07:30:00 AM - 05:00:00 PM
Sat: Closed Sun: Closed


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1 Reviews

Berlin, VT

Comment : Kris was great to work with!

1 Reviews

Berlin, VT

Comment : I brought a 2008 VW Rabbit here to be serviced 6 years ago. It had lost a significant amount of coolant with a puddle under the car so I thought there was a leak. I brought the car in and the mechanic said I needed a new radiator. I was told the fix would cost $900 with tax. I said I’d leave the car, but the service rep (and mechanic who was standing behind him) said the car was ok to drive and to schedule the service in two weeks time. I was charged for a pressure test.

The experience raised a few red flags, so I drove the car to another mechanic, who pressure tested the car and said there was no leak AND the radiator was fine. (This second mechanic didn’t charge me for the pressure test and became my go to mechanic for the next 6 years until I finally sold the car). I never had any issues with the coolant during that time.

The mechanic who looked at my car, and the service rep at the desk (I think his name was Dave) were both con artists. I never went back.

I don’t care if this is a new location, new owner, whatever, you bought it (and its reputation). Do yourself a favor and avoid this place.

1 Reviews

Berlin, VT

Comment : Nice waiting area. Was easy to hang out and wait for tires to be put on :)

1 Reviews

Berlin, VT

Comment : It was pleasure dealing with Dave; he worked with us to give us the best deal . Looking forward to working with him in the future. I feel he is a real asset to your firm.

1 Reviews

Berlin, VT

Comment : I had the best experience at Montpelier Volkswagen! Thank you Kris Tremblay, for thinking of me when someone traded in this incredible Jeep! I love it. Everything went smoothly. I’d also like to thank Jay and Josh for their part in this as well! You guys are a great team and really care about your customers!! I’ll recommend you to my friends! Thanks again !

1 Reviews

Berlin, VT

Comment : It was a very good experience working with Connor.

1 Reviews

Berlin, VT

Comment : Connor was laid back but professional, not pushy, and totally transparent about everything. Very fair and super easy to work with. Got us a great deal on our car and made the whole process really easy.

1 Reviews

Berlin, VT

Comment : I left the service department crying! I went in for a “ quick check” because the engine light was on. I waited over an hour even with making an appointment. I was told by Denis R. that it would cost me over $7,000.00 to fix my car. Still can’t get over the emotional roller coaster they put me on. Don’t go there!

1 Reviews

Berlin, VT

Comment : Montpelier Volkswagen Mazda staff welcomed me after a tire disconnected from the rim. AAA towed my car there, only a short distance from my breakdown. MVM also serviced my car, so that I didn’t need to have it towed to my dealership. Staff were courteous, competent, and communicative throughout the process. Their charges were quite reasonable. I highly recommend this dealership and service.

1 Reviews

Comment : I had such a great experience at Montpelier Volkswagon! Dave was extremely thoughtful, pressure free and did great job helping me find a car that fits my needs and budget.

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