Reviewed : 10/14/2026

Comment : I came here to get my emissions test done, and what a surprisingly sweet experience! The waiting room was clean, cozy, and had such a welcoming atmosphere. They even had an old-school TV from the '90s, which made the whole place feel so nostalgic and comfortable. Honestly, I could've sat there all day! ?? It gave me a sense of comfort and familiarity that I haven't felt in a very long time. I'd almost make an appointment just to have an excuse to sit in that waiting room! ? I wish more places put this much thought into creating a welcoming atmosphere. Sometimes it's the little things that make the biggest difference!

Reviewed : 10/11/2026

Comment : Outstanding Service — They Diagnosed What the Volkswagen Dealership Couldn't!

I can't say enough good things about this shop and the people who work there. I came in with a severe, intermittent vibration that had been extremely difficult to diagnose. Even the Volkswagen dealership hadn't fbeen able to figure out what was causing it.

From the moment I arrived, these guys went above and beyond to help me. Rather than giving up because the problem wasn't easy to reproduce, they took my car on multiple test drives at highway speeds, determined to recreate the vibration and identify its source. They invested an extraordinary amount of time and effort into figuring out what was wrong.

Their persistence and expertise paid off. They diagnosed the problem as a faulty CV axle and replaced it. They also discovered that my front brakes and rotors were badly worn and needed replacement, taking care of those as well.

What impressed me most wasn't just their mechanical knowledge, but their genuine commitmnt to helping me. This wasn't a straightforward repair, and they could easily have sent me on my way when the problem didn't immediately present itself. Instead, they took it seriously, kept investigating, and treated my car as though it were their own.

It's increasingly rare to find a repair shop with this level of dedication, professionalism, and willingness to go the extra mile for a customer.

If you're looking for mechanics who genuinely care about solving problems rather than sim_ply replacing parts and collecting a check, I cannot recommend this shop highly enough. They've earned my trust, my gratitude, and an enthusiastic five-star review!

Reviewed : 10/01/2026

Comment : Very rude. tell you one thing over the phone then something different in person. Just avoid doing business with them if possible.

Reviewed : 08/08/2026

Comment :

Reviewed : 07/23/2026

Comment : Up front and honest about their work. They stand by their work.

Reviewed : 06/30/2026

Comment : This place was extremely professional, very straight forward, and helpful with my vehicle. But one gentleman in particular, I believe his name is “Frankie”, deserves very high praise and commendation that I hope management will recognize. He talked me through a very serious crash post-event about things I should know, what to do from there, and gave me very good advice on how to assess the situation critically + personally when I explained things to him. The outlook provided did mean a lot to me and it was very calming to be helped by him.

Reviewed : 06/25/2026

Comment : Always great and easy to work with. Fast service.

Reviewed : 06/25/2026

Comment : Always great and easy to work with. Fast service.

Reviewed : 02/25/2026

Comment : Got stuck in a snow mound and wheel well got partially ripped off. AAA pulled me out a recommended seeing if Mirabelli could help secure it for my hour drive home. They were able to generously temporize it for my ride home quickly and securely! Much appreciated after a 26hr shift! Thank you!!

Reviewed : 02/23/2026

Comment : (I Needed my inhaler & they delayed my vehicle retrieval process)

I understand my vehicle was towed due to a parking violation. I accepted responsibility and had no issue paying the fees. That part is on me.

What is not acceptable is how I was treated when trying to retrieve my vehicle.

I called to ask simple, reasonable questions ? how much the total would be and how long the process would take, especially considering there was a storm. I was trying to plan accordingly and be considerate of the situation. Instead, the woman who answered the phone sounded annoyed from the beginning, spoke over me, and responded with hostility to basic questions.

During our first call, she hung up on me mid-conversation. I then had to call back multiple times ? it took about 25?30 minutes and roughly 15 calls before someone answered again.

I also explained that I urgently needed my inhaler from inside the vehicle. Rather than showing understanding, the response was dismissive and aggressive. When I calmly asked why she was being rude, she claimed I had an attitude ? which I did not. I remained calm throughout the interaction and have it recorded.

The unnecessary delay and unprofessional behavior resulted in me retrieving my vehicle much later than necessary. If I did not have access to a backup inhaler, this could have become a serious medical situation.

I understand towing companies deal with frustrated customers. That comes with the job. However, professionalism, communication, and basic respect should still apply ? especially when someone is asking reasonable questions about cost, timing, and access to medication.

Very disappointing experience. Customer service needs significant improvement.