AAA Approved Auto Repair Shop Reviews Mike Chandler Auto Solutions 1901 Patrick St Plaza Charleston, WV Tel: (304) 410-3665 Hours: M-F: 08:00 AM - 05:00 PM Sat: Closed Sun: Closed Reviews Sort Reviews by: Date » or Rating » Page 1 of 20 |<< 1 2 3 4 5 6 7 8 9 10 → >| 1 Reviews Alyx bowman Charleston, WV Reviewed : 10/15/2025 Comment : 1 Reviews Charles Charleston, WV Reviewed : 09/18/2025 Comment : 5 | Likely to Recommend - 5.0/5.0 4.5 | Repair Quality - 4.5/5.0 5 | Customer Service - 5.0/5.0 5 | Returned Clean 1 Reviews Roman del corro Charleston, WV Reviewed : 09/14/2025 Comment : Stopped by (Tue) Sept 9th 2025 to get an estimate on my car. Jake took many pics of my Rav4 and then we came into the ofc where the scty said they would get back to me no later than the next day. Unfortunately today is Sat and still no call or email about ny vehicle estimate. The staff there are very polite and cordial but that doesn't get my vehicle fixed. I drive by there practically everyday and I notice different vehicles or trucks all the time. It's a shame but I will go on to two other body shops for my business since apparently they didn't want mine. 1 Reviews Paul blankenship Charleston, WV Reviewed : 09/13/2025 Comment : Mike Chandler Auto Solutions exceeded every expectation when they worked on my truck. From start to finish, their communication was clear, professional, and honest. They were completely transparent about costs—no surprises, just straightforward pricing. The quality of work was outstanding, and everything was completed in a timely manner. It’s rare to find a shop that combines technical excellence with genuine customer care, but Mike Chandler and his team deliver exactly that. Highly recommend to anyone looking for trustworthy, top-tier service. 1 Reviews Linda Charleston, WV Reviewed : 09/05/2025 Comment : 5 | My Experience - 5.0/5.0 - | Car appears to be repaired correctly. Looks good. Thanks for the wash and clean up. I was treated with kindness and respect. 5 | Likely to Recommend - 5.0/5.0 5 | Repair Quality - 5.0/5.0 5 | Customer Service - 5.0/5.0 - | Thanks 5 | Returned Clean 1 Reviews Linda Charleston, WV Reviewed : 09/04/2025 Comment : 5 | My Experience - 5.0/5.0 - | Car appears to be repaired correctly. Looks good. Thanks for the wash and clean up. I was treated with kindness and respect. 1 Reviews Cortney smith Charleston, WV Reviewed : 09/02/2025 Comment : Today things were made right and that’s all one can ask for. Thankful that things went smoothly and my car will be getting fixed. 1 Reviews Cortney smith Charleston, WV Reviewed : 09/01/2025 Comment : I do want to say the work in my car is wonderful. Outside of that 0/10. I was quoted a week to have the work done as the damage was not significant to my car. I was told that there was a possibility that once the car was taken apart that additional damages were possible and they would let me know. Friday rolls around I was told it would be Monday. Then Monday rolls around and I am told parts were damaged it would be Wednesday. Wednesday rolls around I was told it would be Thursday. Thursday rolls around and I am told Friday. I get that stuff and things happen, but it was excessive. The woman in the office was upset with me for being upset which I find weird. She was extremely rude when I asked to talk to the owner she told me no. The biggest problem was there was zero communication unless I called them. They did not update me on what was happening, and somehow my initial estimate was almost doubled. They also broke my keychain and it broke all over my console and when I picked the car up my tire was low. Would definitely not recommend.Edit: I take back what I said about the work on my car. I picked it up and parked it outside of my house and less than 24hrs later a panel under my headlight had popped out. Also, still having issues with my tire. If I could give negative stars I would. 1 Reviews Melissa Charleston, WV Reviewed : 08/28/2025 Comment : 5 | Likely to Recommend - 5.0/5.0 5 | Repair Quality - 5.0/5.0 5 | Customer Service - 5.0/5.0 5 | Returned Clean 1 Reviews Stacey hager Charleston, WV Reviewed : 08/13/2025 Comment : I had a special need that the staff accommodated me for, and I’m thankful. Will utilize this shop again in the future! Page 1 of 20 |<< 1 2 3 4 5 6 7 8 9 10 → >|