Reviewed : 09/02/2017

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Reviewed : 08/29/2017

Comment : Better customer service. Do not recommend service that is not needed at the moment!!!

Reviewed : 08/23/2017

Comment : They never mentioned anything that needed additional attention or repair and when I got home and looked at the paperwork there were a few things it needed. Im not sure if they put in any coolant it just said coolant is low and there was no mention off it to me

Reviewed : 08/20/2017

Comment : I have had my car serviced at this location multiple times for oil changes. I called on Aug 11th at 10:30 am to schedule an appointment for my brakes to be done on Tuesday Aug 15. I was quoted 240 for brake pads and an alignment. I arrived 30 minutes early to my appointment to discuss pricing again. My profile could not be found so the employee made a new account. There were no other customers so I didnt expect to be there very long. I asked to add an oil change and I agreed to the new price. I was told the oil changed and brake inspection would be done first and take only 30 minutes. 30 minutes went by and he came back with a list of what needed to be done and how much. I was hesitant by the price because my brakes had only started making noise a few weeks ago. I agreed to the price without the back brakes being done, signed the papers, and was told it would be another 30 to 40 minutes. There still wasnt another customer so I figured I could deal with the price for such quick and efficient service. An hour goes by, another employee comes in and was quietly talking to the employee at the front desk. A couple phone calls were made and he finally apologized for the extra 30 minutes of delay. The shop didnt have the parts and they were waiting for them to be delivered. I was a little disappointed because I had called the week prior, discussed in detail the price and my type of car. A basic 2009 honda civic. How could the shop not have parts for a car they knew was coming in for specifically a brake replacement? 2 hours went by, no one came up and gave me an update or apology. If I wouldve known the amount of time it was going to take, I wouldve left and ran errands that I needed to do on my only day off that week. My mom, whos car it is and I use for school and work, calls me to ask for an update and I tell her I havent been updated for 2 hours. My mom had to call and ask when the car would be done. All of a sudden my car was ready. I wasnt offered an apology, reduced price, or even coupons. I paid and left. The next day, I was driving to work and my steering wheel began to shake extremely hard when I hit 60 mph. I slowed down and noticed it pulled to the right as soon as I let go. I had to drive in the slow lane and was late to work. I paid 90 dollars for an alignment which obviously didnt get down, which means the tire rotation and balance wasnt done either, I can only assume. My whole experience was completely disappointing and I will not be returning to that location. I had to take my car to another chain repair shop to have the alignment redone and my tires correctly rotated and balanced. I ended up spending 3 times as much as I was quoted and possibly damaging parts of my car because of the low quality work done on my car.

Reviewed : 08/18/2017

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Reviewed : 08/17/2017

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Reviewed : 08/15/2017

Comment : I was told an engine swap would take 3 days and it took almost 16 days. I would get no courtesy calls from Midas unless I called first. No real explanation why it was taking so long besides one bolt was giving them a hard time. They made no effort to try and speed up the process by having there people work overtime or something, anything to get my car down professionally. They left 2 quarts of transmission fluid out of my transmission so I had to go back after they said they were done. Theres a new dent in my drivers side front fender near the hood that wasnt there when I brought the car in. And oilly greasy hand prints all over my car. I had a serpentine belt and a timing belt that were brand new on my old engine that I asked repeatedly to have put on the new engine and that never got done. I mean what else do I have to say... I wish I could press charges... They didnt know what they were doing in my opinion and should of never offered to do it.

Reviewed : 08/05/2017

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Reviewed : 08/03/2017

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Reviewed : 08/03/2017

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