AAA Approved Auto Repair Shop Reviews Metro Motor Collision 1225 W. St NE. Washington, DC 20018 Tel: (202) 269-1430 Hours: M-F: 08:00 AM - 05:00 PM Sat: Closed Sun: Closed Reviews Sort Reviews by: Date » or Rating » Page 1 of 16 |<< 1 2 3 4 5 6 7 8 9 10 → >| 1 Reviews Wendy drake Washington, DC Reviewed : 03/30/2025 Comment : I was visiting town and needed a quick fix from a trusted company. Metro Motor Collision is AAA Approved! I was very pleased with their professionalism and speed. Great job! Thank you so much! 1 Reviews Jeanpaul cruze Washington, DC Reviewed : 03/19/2025 Comment : Great service and excellent staff. They have done great service for me. Would definitely recommend. 1 Reviews Christina taylor Washington, DC Reviewed : 03/19/2025 Comment : Thank you lou for getting the scratches and dents out my car I really appreciate it! 1 Reviews Kd Washington, DC Reviewed : 03/19/2025 Comment : Great service. Very communicative and responsive regarding my repair. I d like to shout out Luis, who personally managed my repair process. 1 Reviews Carl hobbs Washington, DC Reviewed : 03/18/2025 Comment : Unbelievable experience. Customer service was top notch. Luie and the team were. Unbelievable!They have a repeat customer in me.Unbelievable experience. Customer service was top notch. Luie and the team were. Unbelievable! More 1 Reviews Dylan wong Washington, DC Reviewed : 03/18/2025 Comment : Words can t describe how grateful we are to the Metro Motor team! From the outset, Luie was kind, informative and very responsive. At every stage of the repair he let us know what was going on and went above and beyond to get our car looking brand new. We initially took the car in to repair damage from a hit and run, but were so impressed with their service that we ended up repairing some previous damage as well. This is the most honest experience I ve had with hardworking people during my time in DC.Words can t describe how grateful we are to the Metro Motor team! From the outset, Luie was kind, informative and very responsive. At every stage of the repair he let us know what was going on and went above and beyond to get our car More 1 Reviews Christine wilson Washington, DC Reviewed : 03/12/2025 Comment : Metro Motor Collision has the nicest group of people working there. They are very professional, get your car in and out on time at an amazing speed, plus they are kind and make you feel like you have known them forever. I had a great experience and can highly recommend them to you. They will treat you and your car right! 1 Reviews Mireille raad Washington, DC Reviewed : 03/08/2025 Comment : I wouldn't recommend denting your car, but if you ever did, I definitely recommend Metro Motor Collision for the repair.I dented my Audi. It was my first time, so I was new to the whole process of the repair.Other body shops had frustratingly long wait times. For some I had to wait around 5 days to schedule a time for them to look at the car. Other shops told me the fix would take at least 10 days.Metro Motor collision were able to see the car immediately. They were responsive, there was no complicated online booking system. I just called and they told me to come in.After I dropped the car, they paid for my Uber home, which was a nice touch and made me less stressed.The time to fix the car was 4 days (including work on Saturday). So I dropped in the car by Friday and picked it up on Tuesday. This was so much less disruption than other shops.I had gotten other quotes for how much it would be to fix the car. Metro Motor Collision had a cheaper rate. I also saw that the cost per hour is less and they are putting more hours into fixing the cars than others. I liked the detailed quote they gave me.Other body shops had a flat hourly rate. Metro Motor Collision had different rates for different kind of work, with some mechanic work being more expensive, cleaning and painting tasks at a cheaper rate, which made sense.The repair was flawless. Luie kept me posted. He sent me pictures of the different stages the car is at. It was kinda cool seeing them do the work.The car looked like new when I picked it up. They had cleaned it from the outside and from the inside too! Even the floors were clean, the dashboard, everything.I am not sure there is anything that I could have asked for.I wouldn't recommend denting your car, but if you ever did, I definitely recommend Metro Motor Collision for the repair. More 1 Reviews Evie eggerton Washington, DC Reviewed : 03/04/2025 Comment : My car looked brand new. I love how Louie text me with details and quotes. I also was able to get the car towed in for free, get an estimate and I decided to go with them. Best decision I made. Before and after photos. 1 Reviews Alvonica jackson Washington, DC Reviewed : 02/20/2025 Comment : Wow this is a very amazing and awesome shop. The customer service is brilliant and very caring they are true professionals. I had an accident (not my fault) I was so depressed guess what This shop uplifted me and made my car new again They are real Bosses they are worth every dollar Page 1 of 16 |<< 1 2 3 4 5 6 7 8 9 10 → >|