Reviewed : 08/16/2025

Comment : Wonderful service with excellent communication the entire time!!! Always go there for any needed service for my car!

Reviewed : 08/16/2025

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Reviewed : 08/15/2025

Comment : Purchased my vehicle 6/25 as of today I still do not have my license plates. I called several times was told my sales person would call me back. After waiting days he called and said they were overnighting my plates this was on 8/11 still no plates. I called back my sales representative answered the phone hurry up gave it to another sales person to avoid speaking to. This guy advised me my sales person would call me back still no call after 24 hours. My paper tag was out on 8/13 and I live in Austin. I am so sorry I purchased my car from Mercedes Benz Waco and the sales person.

Reviewed : 08/14/2025

Comment : This dealership and its staff took me in and repaired my car while I was on a road trip. Everyone was so nice and caring and really saved my day! Wonderful experience!!!!

Reviewed : 08/14/2025

Comment : Look no further, this place is best of the best in service. My advisor Pablo Garcia went above and beyond to get me the car I was looking for. Thank you Pablo for helping me get the car of my dreams, I am in LOVE!!!!

Reviewed : 08/13/2025

Comment : I took my Mercedes in for an oil change and in typical Mercedes fashion, they did an amazing job. The technician’s name was David. He is new to Mercedes and a great fit for your company. Good job getting your hands on him! Love, love love Mercedes of Waco ❤

Reviewed : 08/10/2025

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Reviewed : 08/10/2025

Comment : Had a great experience at MB of Waco. I predominantly worked with Pablo, who was very knowledgeable, helpful, and patient. He even gave me lessons on driving a manual during the test drive when I told him it was new to me! The team was also accommodating and willing to work with me to ensure everyone was satisfied with the sale. I would buy another vehicle from this location.

Reviewed : 08/10/2025

Comment : Wallace H. Fletcher was very helpful 👌🏽

Reviewed : 08/07/2025

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