Reviewed : 01/10/2026

Comment : Always enjoy going to Mercedes Benz Of Bedford. Super efficient, amazing staff, and top notch service.

Reviewed : 01/09/2026

Comment :

Reviewed : 01/07/2026

Comment :

Reviewed : 01/05/2026

Comment : Very good service provided.

Reviewed : 01/05/2026

Comment : It was fine once I arrived. When I called, the person on the phone had no common sense. I told her I needed a headlight replaced, she proceeds to tell me there were no appointments available and I would have to drop the car off so they can do a diagnostic test. I said it’s a burned out headlight and she proceeded to get smart with me. I hung up, went online booked my own appointment for the same day and was in and out in 1 hour. The people answering the phone is killing your business!

Reviewed : 01/05/2026

Comment : Very curtiois and maintained the timely promise by delivering the vehicle with all has to be done on the first annual maintenance. I trust the Benz service department on work to be done on the vehicle.
Ms. Summer White did a great job communicating updates about the vehicle.
Still interested to know the consequences in a long run on the issue related to control panel change.

Reviewed : 01/02/2026

Comment :

Reviewed : 01/01/2026

Comment : Barb and the rest of the team are fantastic

Reviewed : 01/01/2026

Comment : Trying to speak with a service advisor for information was difficult. It seems like the calls are answered through a call center. I was on hold for 28 minutes, or I had the option for someone to call me back. The person I spoke with sent an Email for my advisor to call me back, but I never heard anything. Once I was scheduled and went in for service, it was great.

Reviewed : 12/31/2025

Comment : I had my yearly service done. Felt I was being encouraged to buy stuff I am not really convinced of buying.