Reviewed : 08/29/2025

Comment : Quick good and honest work at great price. Friendly service.

Reviewed : 08/29/2025

Comment : Great service, fast and straightforward

Reviewed : 08/28/2025

Comment : I was out of state when I noticed a headlight out. I drove to the nearest Meineke (without an appointment) hoping that they would be able to help me. Not only did they help me, they were friendly, courteous, and timely. The gentleman that waited on me and the technician that performed the service know customer service. I commend the crew at the Hershey, Pennsylvania Meineke! I drove the 2013 Sequoia. Thanks guys! Don't change a thing.

Reviewed : 08/27/2025

Comment : Great, timely service.

Reviewed : 08/26/2025

Comment : The guys at the shop have always done a great job. They are great at communicating the work that needs to be done and they have always been honest with me.

Reviewed : 08/17/2025

Comment :

Reviewed : 08/14/2025

Comment : Very friendly, trustworthy, good group to work with

Reviewed : 08/13/2025

Comment : 100% satisfied

Reviewed : 08/12/2025

Comment : They were on time for my inspection appointment! I was handled courteously and efficiently. This is why I’m a repeat customer!

Reviewed : 08/09/2025

Comment : 2025 Update: Changing from 5 to 4-Stars.
I went in for an oil change in May. The owner was not present this visit as he had been in the past. That is an observation, not a complaint. There was no problem with the oil change. I also had great interactions with the young men at the shop. I have been to the shop multiple times and did not think to review the invoice prior to paying.

When I got home I noticed a totally incorrect address and phone number is on the invoice with my VIN. Obviously a customer with the same name. I also noticed I was charged for a tire rotation that did not happen. I specifically instructed that the tires not be rotated. I know for sure the tires were not rotated because the TPMS stem caps I have are labeled LF, LR, RF, RR. I sent an email asking that I be emailed an invoice with my address and phone# as not to have my VIN associated with someone else. I also asked that the tire rotation charge be refunded. No response to my email so I called a couple of days later. Spoke with the person who invoiced me, and was told the correction would be done that day. It did not happen. I got the rotation fee reversed by my credit card company, but I should not have needed to do that. It is now August and I still never received a corrected invoice. I went elsewhere for my State Inspection last month.

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Original 2024 Review:
I chose this Hershey Meineke location because I followed the two mechanics/technicians who had serviced my former 1998 Mazda for years at a competitor franchise in Lower Paxton Township. I began going to this location in July 2022 after purchasing a used 2009 Chevy vehicle that had 57,407 miles driven at the time of my visit for a first PA State Inspection. I returned in late 2022 for an oil & filter change, and wheel alignments after replacing the old tires with new ones. Some brake & caliper work was recommended. I declined and no-one attempted to pressure me into having the work done.

Jump forward to my 2023 inspection. I proactively contacted the shop and spoke with the owner to schedule the brake & caliper work to be done at the same time of the State inspection. I was emailed a link to the estimate to approve digitally. I like that feature very much. The cost was going to be a pretty penny, but hey, if the work was needed then it was needed. I was only sitting in the waiting area a fraction of the time I had planned on being there when my technician Zach came in with great news. The brake work was not needed after all. The car had previously been owned by an elder relative who had not driven it for more than two years. The brakes & calipers appeared to have a lot of rust on them. After me driving the car regularly, most of what appeared to be rust was no longer there. Zach did not have to tell me that, but he did, and I appreciate his honesty that saved me a lot of money.

I have had only great experiences at this Hershey Meineke. I have very nice interactions with the owner, the manager, and the technicians. I was just there a week ago for my 2024 State Inspection, and again had a great experience. I do not live in Hershey and there are many auto care shops near me, but I will continue to drive to Hershey as long as the service remains excellent. I will see you Gents for my oil change later this year.