AAA Approved Auto Repair Shop Reviews MEDLEYS AUTO CARE 4601 Shelbyville Rd Louisville, KY 40207 Tel: (502) 893-7293 Hours: M-F: 08:00:00 AM - 05:00:00 PM Sat: Closed Sun: Closed Reviews Sort Reviews by: Date » or Rating » Page 1 of 18 |<< 1 2 3 4 5 6 7 8 9 10 → >| 1 Reviews Tim gerne Louisville, KY Reviewed : 11/10/2025 Comment : $917 for an alternator!!!I had stopped going to this place after outrageous price gouging a few years ago on a set of rotors and tires installed. Thought I’d give it another shot hoping to support a local shop that I’d been taking 3 cars to over the last ten years.I called ahead and received an email quote for an alternator replacement - quote was reasonable and labor was inline with what I’d researched. I noted the cheap Chinesium (TotalPro) overpriced parts and elected to source my own - had an alternator replaced there 5yrs ago. Then the bill came - not even in the same ballpark. I showed the owner the quote and to no surprise he became incredibly angry and borderline belligerent telling me “he didn’t care about any emails.” So then I called around to another shop next door with him on speaker and asked for the labor required, 1.5hrs. Eddie then proceeds to blame a new system. In the end, and for complete transparency, he did refund some of the labor. He said he didn’t care about negative reviews - which initially I wasn’t inclined to write. A simple decision to never go there again would have sufficed for me - but it was your attitude that earned this review. I’ll use the refunded money to buy a new battery when the $104 battery you installed for $240 dies in a year.It’s tough to find a good auto repair shop- but I’d definitely stay away from these guys. And Eddie - you earned this review because of how you acted towards me - it wasn’t even the gouging. 1 Reviews Courtney craig Louisville, KY Reviewed : 10/18/2025 Comment : Medley's is the only place I've taken my car since I got it. It's a family run business, first come, first serve. The first time I went by mistake when I made an appointment at Meineke, but ended up at Medley's only to find out they don't 'do' appointments!! And I've stayed with them ever since. 1 Reviews Rikk bradway Louisville, KY Reviewed : 10/09/2025 Comment : Great local mechanics. 1 Reviews Dominic gratto Louisville, KY Reviewed : 09/24/2025 Comment : Have been going here for 20 years. Great service! I have always been treated well and they have always done good work. 1 Reviews Jacob johnson Louisville, KY Reviewed : 08/19/2025 Comment : Paid 35$ for a tire plug because of "labor", ok understandable you have a local shop to pay overhead on, but why not just charge 10-12 for the plug instead of labor? What I don't understand is how now my front driver side quarter panel is pushed back and jamming my door where it won't open fully. It opens just enough for me to get into so whatever but I just don't have a clue how you manage that by just plugging a tire unless you placed the jack in the wrong spot. The reason I'm giving 2 stars and not 1 is because the guy at the front desk is cool and gets a shout out from me. 1 Reviews Shelby Louisville, KY Reviewed : 07/18/2025 Comment : 1 Reviews Megan Louisville, KY Reviewed : 06/23/2025 Comment : I purchased a Groupon for Valentine’s Day for my boyfriend. Two oil changes and a 21 pt inspection. Every time I have bought an oil change on Groupon before it was for the total service. This Groupon advertised itself as a similar deal. Come to find out, in the fine print, it is two $40 off coupons. They seem to have been running this scam since 2015. And I call it a scam because if everywhere advertises “oil change and inspection” vs “$40 off coupon” then they know what they are doing. I’m extremely disappointed. 1 Reviews Luke thompson Louisville, KY Reviewed : 06/18/2025 Comment : My dad works there, automatic 5 stars 1 Reviews Islanderforlife 1 Louisville, KY Reviewed : 04/12/2025 Comment : I got scammed on the Groupon website and pay $25 for what I thought was an oil change but in fact it was only $40 off and that was after you get the voucher inside the app, I shared this with the attendant there at medley and he shrugged it off and said that I was saving $40 which in reality for $55 I could have went anywhere in town and got an oil change, that's what happens when you don't read all the way through the fine print that they deliberately omitted on the front page of this Groupon, buyer beware! Update after I looked at my receipt more carefully again my fault for not reading all the way through however it was too late once they changed my oil they charged me for a synthetic blend which I did not ask for. They hit me twice with an elevated oil change price an oil I did not ask for stay away from this place at all costs it's a big scam all the way through 1 Reviews Brittany jewell Louisville, KY Reviewed : 02/25/2025 Comment : If I could give less I would. Complete crooks. I dropped off my car just to be looked at and they did service without my go ahead. They apparently put in a battery then took it out again to check it because it couldn't be jumped. They quoted me 3k and told me my car was unusable then demanded payment for me to drive it off the lot when I said I didn't want the work done (mainly because i can't afford it, duh). I jumped it when i got there just fine and it was later fixed for less than $400. They charged me double what I was originally told and I got my car back in the exact same condition, which was to be expected, but for the price I was told. I only wanted it looked at. They wouldn't even entertain a refund. Not every mechanic is honest and this place will show you that.If I could give less I would. Complete crooks. I dropped off my car just to be looked at and they did service without my go ahead. They apparently put in a battery then took it out again to check it because it couldn't be jumped. They More Page 1 of 18 |<< 1 2 3 4 5 6 7 8 9 10 → >|