Reviewed : 10/08/2025

Comment :

Reviewed : 10/08/2025

Comment : The whole Mathews Motors team were Fantastic from start to finish!! A shout out to Sue and especially to Uriel Zavzleta for being So Helpful, Thorough, Informative, Kind and Respectful!!

Reviewed : 10/08/2025

Comment :

Reviewed : 10/08/2025

Comment : Nice smooth vehicle purchase

Reviewed : 10/08/2025

Comment : Ask for Uriel. My family has bought 5 cars in total!

Reviewed : 10/08/2025

Comment : While I have known about Matthews for years, I never bought a car, had any service or anything else. When one of those "all online" places fell completely flat on my car purchase a few months ago, started scouring the web for a Hyundai Santa Fe Limited. Lo and behold, there was a perfect one right here in Clayton at Matthews. I did an online "I'm interested" and the phone rang shortly thereafter.

SIDE NOTE: This was all on a single Saturday morning within about a 3 hour window when mentioned "all online" place that rhymes with "nirvana" was SUPPOSED to be delivering a Santa Fe and then decided they needed more paperwork and the car would be delayed - though prior night all was on go for a morning delivery...blah blah blah. That was the second time this happened with them. THOSE people I have NOTHING good to say about. Don't believe those "How easy it is" commercials. It ain't. At least they totally tanked it twice for ME. YMMV.

ANYWAY, phone rang from Matthews and though I wasn't quite ready to go through all that, I said I would come down to look at it at 11 am. Got down there, worked with a young fellow Juan who was awesome. Did a test ride and noticed an issue with overheating on acceleration but other than that all was great. Within an hour, they actually had setup financing for me on the fly that actually BEAT the bank loan that I had procured for said "all online" purchase. About an hour after THAT, they had the car detailed and sitting in my driveway - I live in Clayton.

Dealing with LOCAL people is always a lot easier - and happier to do business with local people. Online might be easier for some things, but when it comes to something as critical and detailed (at times) as a new car purchase? It will be Matthews Motors for me after this.

A few days later, the overheating alert was still coming on - thought it might be just the car hadn't been run. Called Danny, who had given me his info during the process who is either a manager or head of customer satisfaction (NOT sure what his real title is but truly made the purchase a joy), and he said bring it on down. As it turned out, it ended up being an $1100 repair that they took care of. You can't ask for much more than that. No quibbling - nothing. "Here's your car and we appreciate your business!" Awesome.

Since then, I've taken in my BMW for some service work (though it's a lost cause at this point), and my F-150 for some service work - and actually have the truck down there today. Same great, friendly treatment EVERY time - they are truly my "go to" car people from here on out.

I really can't say enough good things about these people and company. Their sales, service and treatment have been TRULY appreciated. Customer for life.

Reviewed : 10/07/2025

Comment : 3rd car from here! Raul took good care of me

Reviewed : 10/07/2025

Comment : I have purchased 5 cars from Matthews Motors over the years and have also traded in vehicles as well. I have always been treated fairly and am now planning my next purchase from them! I definitely recommend them if you are looking to buy. They always carry a variety of cars to choose from!

Reviewed : 10/07/2025

Comment : Uriel took great care of me! Ask for Uriel

Reviewed : 10/07/2025

Comment : I just got a car and had the pleasure of working with Queen, she was absolutely amazing! I came in feeling really stressed, but she was so comforting and made the whole process easy and worry-free. I left feeling so much better and confident about everything. Thank you, Queen! You truly have some wonderful people working here!