Reviewed : 03/29/2025

Comment : Was referred to Masaki's from a friend's autobody shop across the street for my parents Camry. Rodney was very helpful over the phone and got us scheduled the next day to replace 2 tires. Price for the tires was good and the service was great. It's always nice to get things done quickly as nowadays the larger chain places are quite busy with appts being far out.Was referred to Masaki's from a friend's autobody shop across the street for my parents Camry. Rodney was very helpful over the phone and got us scheduled the next day to replace 2 tires. Price for the tires was good and the service was More

Reviewed : 03/18/2025

Comment : Been going to them for over a decade. Honest, fair, friendly, and clearly community folks. Wouldn't go anywhere else for maintenance, repairs, and safety checks.

Reviewed : 03/11/2025

Comment : I ve been coming to this shop for about 5-6 years now. I ve shopped around during this time too just to get an idea on what other shops the island has to offer. My honest opinion is that Masaki s is easily the best. Not only do they care about their customers experience, they are transparent about the repairs , give realistic options, and are super fast about everything.My AC recently went out in my car which we all know sucks here in Hawaii. They gave me a quote for the repairs and told me it would take 3-4 days to get the job done. It was a big job that required a lot of work. To my surprise their team schedule the repair, got parts in, and finished the job on the same day!If you re looking to support a mom and pop business here in Hawaii this is the place. You won t be disappointed. Avoid the cookie cutter businesses that don t care. This shop cares and it shows.I ve been coming to this shop for about 5-6 years now. I ve shopped around during this time too just to get an idea on what other shops the island has to offer. My honest opinion is that Masaki s is easily the best. Not only do they care More

Reviewed : 01/21/2025

Comment : Masaki was very well organized and appointment was easy and they diagnosed the potential issue honestly. Highly recommend them for honestly, efficient service

Reviewed : 12/31/2024

Comment : Called them asking if they knew electrical work and they said yes. explain to them what was going on with my truck and they said to bring it in and they can take a look at it. And I live all the way in Kapolei. I bring it in and just parked my truck and walked in office tells me that they can t do the job don t even take a look under their hood just tells me they can t do it. So pretty much wasted my day. And money ! Thanks Masaki ! Next time just says you don t know how!!! Don t waste peoples time.Called them asking if they knew electrical work and they said yes. explain to them what was going on with my truck and they said to bring it in and they can take a look at it. And I live all the way in Kapolei. I bring it in and just parked More

Reviewed : 11/04/2024

Comment : Dave was very helpful and suggested things we could do ourselves.

Reviewed : 10/24/2024

Comment : The people at Masaki’s are always friendly and helpful. They are knowledgeable and have been taking care of my old car (2001) for years and that is why it is still running. I appreciate their help in repairing and maintaining my car.

Reviewed : 10/22/2024

Comment : Handled problem right away. Friendly people—it’s like stepping into the past when Honolulu had many mom and pops with people like that.

Reviewed : 08/11/2024

Comment : They were a big help with my big Heavy duty truck. I needed front tires and a signal light to pass the safety check. They also replaced my front tires. Friendly, knowledgeable and reliable.

Reviewed : 08/08/2024

Comment :