Reviewed : 09/25/2026

Comment : The staff took very good care of us, and gave us a fair price for repairs. Al at the front desk was very kind and chatted with us through our wait. All-around, a great experience!

Reviewed : 09/11/2026

Comment :

Reviewed : 07/17/2026

Comment : This is a mixed review. My wife and her mother lost their AC in her 2013 Explorer while on a road trip to Virginia. Martins replaced the compressor, belt and system flush and refill in one day which is excellent as most mechanics are so busy it can take weeks for service. My wife was happy with the service. . I however was surprised at the amount charged. Over 2600. dollars seems excessive for parts and labor for a fairly straight forward repair. My wife was able to get to her convention on time so thanks for that.

Reviewed : 07/06/2026

Comment : Thanks to Martin’s! A check engine light came on while I was passing through Mount Vernon. I went to Martin’s. They were able to help me right away and get me back on the road. I really appreciate it! Great service!

Reviewed : 04/16/2026

Comment : Man I can?t say enough good things about Martin automotive in Mount Vernon Il. I had my 2022 dodge Ram 3500 Promaster tolled there last night because of my Hub bearings. From the moment they came to work in the morning they was very professional and polite and knew I was in a bad situation that I had to get back on the road. I was under a load with customer expecting delivery the next day in Laredo Tx. Second thing out the owner or manager mouth after good morning was what is the problem and after I told him I think it?s my hub bearing Assembly. He say do you have a load and I said yes . His next words was music to my ears. He said let?s get you in here and take a look at it so we can get you back on the road as soon as possible. Anybody know expedite knows those are words you want to hear. They put my van on the hoist looked at it and told me that I needed hub assembly and some other things that was destroyed from riding on it or because of bearings get hot. But long story short they were fantastic in making me comfortable and getting the parts in and getting me back on the road. I know about cars so the work was A1 work and the price was reasonable. They didn?t try to stick me up. I would recommend Martin Automotive in Mount Vernon to anyone and to expect the best. Thank you Martin Automotive. ????

Reviewed : 11/10/2025

Comment : David said they were outstanding.

Reviewed : 11/03/2025

Comment : Great service and a great group of folks. I was able to pop in and get a headlight fixed quick, easy, and affordable. Highly recommend!

Reviewed : 08/07/2025

Comment : Steve said the service tech Dave was very thorough and he explained things that made sense.

Reviewed : 08/07/2025

Comment : Kyle said they had great service overall.

Reviewed : 07/30/2025

Comment : They were able to squeeze us in on short notice to diagnose our vehicle, which we really appreciated. Although we didn't end up getting the work done due to our own situation, we were grateful for the clear communication and full transparency from Al about what needed to be done. Everyone we spoke with was kind and professional. Great experience overall!