Reviewed : 11/05/2025

Comment :

Reviewed : 10/02/2025

Comment : ⭐⭐⭐⭐⭐
Had my Explorer in for a recall at the Mark Porter Ford service department, and the experience was fantastic. They handled everything while I was at work at the dealership, which made it super convenient. The staff was friendly, professional, and straight to the point — no fluff, just great service. My vehicle was ready on time, and everything was clearly explained. I really appreciate how smooth and efficient the whole process was. Highly recommend this service team for anyone needing quick, reliable, and friendly work on their vehicle.

Reviewed : 08/25/2025

Comment : I was there for parts and not service. An excellent place for genuine Ford parts.

Reviewed : 07/10/2024

Comment : Excellent service.

Reviewed : 11/04/2023

Comment :

Reviewed : 09/29/2023

Comment : My experience has been with the service department. All that I can say is that everyone in the organization who I have come in contact with has been absolutely top notch. When my truck was in for a major service, they loaned me a brand new one to get around in. You can believe that when it's time for me to get a new truck, I'll be shipping at Mark Porter in Jackson.

Reviewed : 06/17/2023

Comment : Good service and friendly

Reviewed : 11/07/2022

Comment : Fast, reasonable and courteous service. Very personal treatment.

Reviewed : 07/18/2022

Comment : Everything was great except when I started up the pickup after hours, the muffler had cracked and needed replacing. The person who last drove it to the parking lot would have noticed that and should have told the service advisor. I knew that the muffler was on it last months of service, as I had it repaired (welded) last spring, and took it to my local mechanic for repair.

Reviewed : 02/09/2022

Comment : Great fast service as always