Reviewed : 09/13/2024

Comment : 5

Reviewed : 09/02/2024

Comment : My car died while driving a few nights ago leaving me on the side of the ride in a hard place. Jonny from Mal s Auto was the driver who responded. He got my car towed to the parking lot of my employer and looked over the car with me. After giving it a jump start he stayed a moment to make sure both the car and I were all right before he took his leave. Incredibly grateful for the extra car as I am not a car savvy person and his input was valued.

Reviewed : 08/31/2024

Comment : AAA said Mal???s would be there in 5 hours. Before I was off the phone with them Johnny called and said he would be there in 10 minutes and he was. Got the car on the truck and to the dealership I needed to go to in 30 minutes. Johnny was super cool, Definitely call these guys. They have a brand new articulating rig and got my all wheel drive Volvo out and on the road with dollies fast. A+AAA said Mal???s would be there in 5 hours. Before I was off the phone with them Johnny called and said he would be there in 10 minutes and he was. Got the car on the truck and to the dealership I needed to go to in 30 minutes. Johnny was ???More

Reviewed : 08/02/2024

Comment : John was very fast and treated us like family God bless you

Reviewed : 07/31/2024

Comment : Just had an awful experience with one of their drivers. Easily one of the worst drivers I have ever seen, nearly killed myself and one other car. Just because you have a big vehicle doesn t give you the right to push people off the road.

Reviewed : 07/22/2024

Comment : 5

Reviewed : 07/16/2024

Comment : Friendly people and fair prices

Reviewed : 07/07/2024

Comment : Mal s Towing literally saved my life - Johnny, specifically, was a saint. Car broke down on the side of I95 outside of New London 4th of July weekend, and I was afraid I d die on the road with the traffic screaming around us. Johnny went over and above and we are so truly grateful. Highly recommend.

Reviewed : 07/05/2024

Comment : Come to our home to tow a bike, argued with us about the policy despite our insurance company directly telling him on the phone that it was covered, and then tried to get us to pay him cash rather than go through our insurance. We said no, so he left a nice large divet in our driveway. When we called Mal s and asked them to fix it, they refused. We also have the entire interaction recorded on our Ring, but they didn t really care to hear about it.

Reviewed : 06/29/2024

Comment : 5