Reviewed : 11/22/2025

Comment : The staff are nice at LACDJR . However after having my car for repairs for 2 weeks i havent been able to get a clear understanding of whether repairs have/havent been started. Ive called a few days sjnce dropping off for repairs with 1 out of 5 calls returned . I understand it gets busy but i just wish I could receive an accurate status update as I only have a rental car for a limited amount of tim e which the repairs are sure to exceed.

Reviewed : 11/18/2025

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Reviewed : 11/09/2025

Comment : My auto was not operating when I brought it in, and repaired and operating when I left.

Reviewed : 10/11/2025

Comment : The service guy I had was very patient with me, when I kept calling. He kept me up-to-date on what service was doing with the car

Reviewed : 09/25/2025

Comment : Eddie the service advisor is the best!

Reviewed : 08/31/2025

Comment : My car has been in the dealership for repairs for two weeks, diagnostic took more than a week. Then days passed awaiting parts to arrive, it seems like technicians don’t trouble shoot work accordingly to how they are received. This has been expressed to the general manager with prior issues at this point it’s not worth my time complaining

Reviewed : 08/26/2025

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Reviewed : 07/17/2025

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Reviewed : 06/10/2025

Comment : You guys are the best, Carlos is great, I tried to be very patient. I just wish text responses were a quicker. Just had to wait to find out what was happening to my Truck and updates.

Reviewed : 04/29/2025

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