AAA Approved Auto Repair Shop Reviews Lorentz Automotive 600 N Mill St Lewisville, TX 75057 Tel: (972) 353-2100 Hours: M-F: 07:30:00 AM - 06:00:00 PM Sat: Closed Sun: Closed Reviews Sort Reviews by: Date » or Rating » Page 1 of 43 |<< 1 2 3 4 5 6 7 8 9 10 → >| 1 Reviews Ray ray Lewisville, TX Reviewed : 06/11/2025 Comment : Lorentz auto sure did take care of me this past week!! Got my car in and it was a quick turn around for my little Kia soul! Shane listened to my woman mumble about my car and Frank got it done! Also the guy let me have the rest of the cookies on a Friday that was the cherry on top! If you want a super thorough inspection of your vehicle they will get it done! I’m very happy and thankful to have my car back! Also they ALWAYS ANSWER THE PHONE and they have a text service as well. Extremely happy is an understatement. Take your car to this local spot…. LORENTZ AUTO is it! 1 Reviews Tyler mooney Lewisville, TX Reviewed : 06/02/2025 Comment : 1 Reviews Jonny Lewisville, TX Reviewed : 06/01/2025 Comment : I had a disappointing experience here. I was told diagnostics would cost $190, but ended up being charged $350 for two separate checks — without a clear explanation that each issue would be billed individually until after I got my email with the updated estimates. That should’ve been communicated upfront before I signed anything.I was also told my car was ready, but still waited another 15 minutes. When I finally got it back, the interior smelled strongly of body odor — like someone had been sweating in it. They left my windows down to air it out, but I had to clean it myself afterward as the smell lasted until the next day.The explanations I received were vague, and the tone came off as condescending at times in person and through text. Rather than walking me through the actual results, I got analogies that assumed I didn’t know anything about about my car, enough I was asked if I cooked (was given analogy to engine oil vs cooking oil) or what I did for work (I forgot the name of the purge valve part at the time).I understand dealership pricing tends to be higher, but the lack of transparency, communication, and care made this a truly poor experience. I won’t be returning nor would recommend to anyone. 1 Reviews Scott lehew Lewisville, TX Reviewed : 05/27/2025 Comment : I do not appreciate feeling ripped off. A bad battery terminal cost me $400 and that's after I challenged the cost which was originally $500. I was unable to troubleshoot myself due to poor timing. I had to tow my vehicle to Lorentz. $129 troubleshooting, $160 part, and the rest install. I got taken on this one and will not do business with Lorentz Automotive again. 1 Reviews Richard s Lewisville, TX Reviewed : 05/27/2025 Comment : If you want a local auto repair shop that has not only mechanical and vehicle electronic experience but fair pricing and integrity I recommend Lorentz Automotive. I own a 2004 motorhome on a Ford chassis that no one wants to touch. Lorentz said yes and quickly figured out and repaired my check engine light issue. I am grateful for their crew and willingness to say YES and to take in my RV when others turned me away. Great work and very fair pricing. Thank you so much! 1 Reviews Gloria purnell Lewisville, TX Reviewed : 05/20/2025 Comment : The customer service is wonderful and easy to set up. Thank you guys for doing such great repairs on my car! 1 Reviews Darrell ivy Lewisville, TX Reviewed : 05/19/2025 Comment : 1 Reviews David mobley Lewisville, TX Reviewed : 05/19/2025 Comment : A friend of mine recommended Lorents Automotive and they were awesome. They did a very good job on everything and also recommended some work on the future, I will DEFINITELY be back for that after this great experience. Thank you guys 1 Reviews Farheen jan Lewisville, TX Reviewed : 05/06/2025 Comment : Fast, reliable, and affordable service! They did the work for less than half the cost that the dealership quoted me, and gave a warranty with it! They also provided a shuttle service after I dropped off my car. Thank you Lorentz Automotive! 1 Reviews Jill rifenburg Lewisville, TX Reviewed : 04/23/2025 Comment : Frank was great. Very friendly, efficient, and informative. He told me exactly what was an immediate need and also what will need attention in the next few months so we can start planning financially. It put my mind at ease. Page 1 of 43 |<< 1 2 3 4 5 6 7 8 9 10 → >|