AAA Approved Auto Repair Shop Reviews Longstreet Auto Body 472 Richmond Rd Richmond Heights, OH 44143 Tel: (216) 381-7300 Hours: M-F: 08:00:00 AM - 05:00:00 PM Sat: 08:30:00 AM - 01:00:00 PM Sun: Closed Reviews Sort Reviews by: Date » or Rating » Page 1 of 7 |<< 1 2 3 4 5 6 7 → >| 1 Reviews Keith hackle Richmond Heights, OH Reviewed : 08/13/2025 Comment : If you have a auto body need this is the place to go the service will far exceed anything they charge you for the work done this is an amazing organization I'm glad they're in my community 1 Reviews Jaramillo Richmond Heights, OH Reviewed : 06/30/2025 Comment : Bad service the guy who owns or is a boss told me one week then took 3 weeks also they kept giving me run around about the car parts also when I went to pick it up their was other kids toys in my car and my personal folder I had in there some one went thru it ! I also found a tracking device on my seat floor behind driver side never again will I go hear or recommend anyone this place is ridiculous poor management and bad customer service 1 Reviews Courtney roth Richmond Heights, OH Reviewed : 06/17/2025 Comment : Terrible body shop! The new owner was not concerned with customer service or satisfaction. They did not deliver the car when promised, things were wrong with the car when it was returned to me ( I had to take it to another shop to be repaired)There are so many other body shops in the local area, please select another one. Longstreet is not quality. 1 Reviews Wayne dawson Richmond Heights, OH Reviewed : 06/16/2025 Comment : 1 Reviews Treniere wells Richmond Heights, OH Reviewed : 05/15/2025 Comment : 1 Reviews Vince stropko Richmond Heights, OH Reviewed : 04/07/2025 Comment : It sounds like just a body shop but they do mechanical work as well 1 Reviews Jack ritz Richmond Heights, OH Reviewed : 02/17/2025 Comment : 1 Reviews Megan mcfarland-adrine Richmond Heights, OH Reviewed : 02/07/2025 Comment : No longer owned and operated by the same people AND THIS IS OBVIOUS!! Previously this Auto body establishment had great customer service, attention to detail, timeliness, knowledgeable employees, and again GREAT CUSTOMER SERVICE. I ve been with Statefarm Auto over 25 years and have been coming to this establishment as a preferred Statefarm Shop for the same amount of years. I knew on my first interaction when calling something had changed and asked if under New ownership and the less than helpful reception with an attitude said NO wrong. My experience with this NEW company was beyond disappointing, stressful and dissatisfying!!! My car still presented damage from my no fault accident when told it was ready for pickup 4 days late. Along with poor service and lack of disclosure or full representation I will NEVER use this shop again and caution others!!! There are too many other shops who make customer service, care and timeliness a priority .skip this one!!No longer owned and operated by the same people AND THIS IS OBVIOUS!! Previously this Auto body establishment had great customer service, attention to detail, timeliness, knowledgeable employees, and again GREAT CUSTOMER SERVICE. I ve been More 1 Reviews Jay trepal Richmond Heights, OH Reviewed : 12/19/2024 Comment : The people were nice and did do an excellent repair job even though it was a very difficult repair. My only complaint is getting a different due date when I called to see how things were proceeding. I ended up waiting over 2 months to get my car. A heads up call would have helped me to understand why it was so delayed. 1 Reviews Vadim kleyner Richmond Heights, OH Reviewed : 10/14/2024 Comment : Just great service ! Page 1 of 7 |<< 1 2 3 4 5 6 7 → >|