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Larry Miller Honda Hillsboro

750 SW Oak Street
Hillsboro , OR 97123

Tel: (503) 735-7350
Hours: M-F: 08:00 AM - 05:00 PM
Sat: Closed Sun: Closed


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1 Reviews

Hillsboro , OR

Comment :

1 Reviews

Hillsboro , OR

Comment : Great customer service in service department

1 Reviews

Hillsboro , OR

Comment : I booked a mobile maintenance service and Victor Flores was amazing . He was very nice and showed up on time . He explained everything clearly and complete the oil change very quickly . I would definitely recommend the mobile service .

1 Reviews

Hillsboro , OR

Comment :

1 Reviews

Hillsboro , OR

Comment : Worst experience, they hit my with the dealership special, sold me a car last april with a part that was recalled October 2011 and pressured me into buying it day 1 and now is costing 3,000$ on top of financing, do not ever come here

1 Reviews

Hillsboro , OR

Comment : Absolutely horrible experience. We are thankful they found 3 oil leaks in a car that is barely 2 years old, but we were told they would have no loaner cars available for 8 weeks. We were told would take 3-4 days to fix so we went ahead with no loaner. It took seven days. We had to call and check on progress the late afternoon of the day it should have been done. No call from them. We were told that only had a couple of hours worth of work to do on it but wouldn't be able to get to it again until Monday. Even though they are open on Saturday. No phone call on Monday, we again had to call on the late afternoon and finally told we could pick up car. A week after we got our car back it started making a noise when first started for the day. Again, no loaner. I didn't want to take it in without one after the first experience. We were told that they would check on how long a loaner would take and we would get a call the next day. No call. I called a week later. They said it would be a week for a loaner and they would call to set up an appt. When they knew exact date. 2 weeks later I called them back. All they said is they dont have a loaner and this time let's make an appt. For next week and they will call the night before to let us know if they have a loaner. Nobody called its been a week since there should have been an appointment and we have not heard one word from them. The first time my husband called about this was July 23, so I am actually being very generous with the times frames. I would absolutely not recommend taking your car here. I would go somewhere else but am uncertain if something wasn't put back correctly when they worked on it the first time. And I am guessing they are the ones who need to fix it.

1 Reviews

Hillsboro , OR

Comment : The service department went above and beyond to get me on the road on a Saturday. When other shops refused to get an alternator until Tuesday, the team sourced one, had me back on the road within a few hours.

1 Reviews

Hillsboro , OR

Sad that this location doesn't care about their customers enough and just lie about the time they close because they are too lazy to help. Ridiculous, a bit more communication would have been nice. Do better, Honda. I will not be returning to this location.'>

Comment : I did not have the best experience with the service department. I called in because my tire had a nail in it and it needed to be replaced/patched up so the service rep told me to come in at 5:30pm or as soon as I could since I explained to him I was just getting off work and heading to their dealership. I get there and I am not even acknowledged for 20 minutes so I am just standing there while the rep is helping someone else ( a quick "hi i'll be with you as soon as i can" would be nice). Finally, when the rep is available, he says he can't find a technician and they close at 6 so nobody can help me. (Even though the website says they close at 7pm and I called beforehand to double check.) 5 minutes later a technician comes out but can't help me until the next day because "they are closed." I come back the next morning and they tell me it will be 20-25 min. I told them to I could leave the car and come back later since I had to go to work, they tell me to just wait in the lobby because it would be quick. 35 minutes pass and ZERO communication once again. I tell the lady working in the service dept that I am leaving and will be back for my vehicle. She said, "That is fine just be back by 7pm since we close our service dept at 7pm".
Sad that this location doesn't care about their customers enough and just lie about the time they close because they are too lazy to help. Ridiculous, a bit more communication would have been nice. Do better, Honda. I will not be returning to this location.

1 Reviews

Hillsboro , OR

Comment : had been communicating with Josh over the phone about the car and he was super helpful throughout the whole process. On the day I came to pick up the car, Josh wasn’t in the office, so Ola helped us instead. He was also really helpful and patient with us and took the time to explain every question I had about the car. Great experience overall!

1 Reviews

Hillsboro , OR

Comment : Had a good experience with servicing my car here. They checked me in right away. The woman that checked me in was very professional and pleasant. Sent me text message updates when the car was ready for pick up. Check out was also very quick and efficient.

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