Reviewed : 10/18/2026

Comment : We cannot say enough great things about Lamb's in Lakeway. They are honest and dependable. Over time, we have built a relationship with Kevin and Noah. Every time we're there, we see other customers experiencing the same exceptional care. A true neighborhood gem. I am so thankful for Lambs.

Reviewed : 10/18/2026

Comment : Great service and communication.

Reviewed : 10/13/2026

Comment : Had an appointment and did not have to wait- they took my car in quickly and showed pix of what may need to ve repaired. Recommend and will be back!

Reviewed : 10/13/2026

Comment : All excellent... great people, front office & techs.

Reviewed : 10/12/2026

Comment :

Reviewed : 10/10/2026

Comment : I had a disappointing experience with Lamb's Tire that left me questioning the transparency of their pricing and warranty process.

I purchased a set of Pirelli tires from Lamb's approximately two years ago. During a recent vehicle service, I was told that two tires needed replacing. Since the tires were relatively new, I checked my paperwork and realized they should still be covered under warranty. I contacted Lamb's, brought my vehicle in for an inspection, and was told they would provide one tire at no cost as a courtesy, given Pirelli's prorated warranty.
I was told the tires typically arrived around 9 a.m. I arrived around 10 a.m., but the tires still had not arrived. I ended up waiting until nearly 11 a.m. before the process moved forward.

My biggest concern, however, was the pricing. I was told each tire cost approximately $300, yet I still paid $600 for two tires despite being told one would be provided at no cost. When I asked for clarification, the explanation regarding the warranty charges was confusing, and I left without a clear understanding of how the promised courtesy tire was reflected in the final price. If I am using a warranty, I should be able to understand exactly what I am paying for and how the warranty benefit is being applied.

There was also a lack of continuity in service. The employee who assisted me during my initial visit was not there when I returned, and the staff had to ask me which tires needed replacing, despite having inspected the tires and tread the day before.

The one bright spot was the shuttle driver, who was exceptionally friendly and made the experience much more pleasant. He was easily the best part of my visit.

Ultimately, I left feeling confused about the charges and disappointed by the lack of clear communication. Customers should not have to leave a tire shop questioning whether they received the warranty benefit they were promised as it seemed like i paid for the warranty and was then charged to actually use it. Greater transparency in pricing, better communication, and more attention to the details of a customer's service visit would go a long way toward improving the experience.

Reviewed : 10/07/2026

Comment : Nice to have people you can trust.

Reviewed : 10/06/2026

Comment : Good service! Personnel was polite and quick to get the service completed.

Reviewed : 10/01/2026

Comment : Lamb's Auto has never disappointed me! That's because of the management Kevin and his dedicated staff. They go above and beyond to take care of their customers' needs and to provide quality service and auto parts. I feel confident in knowing that I can trust this team to keep my car performing safely! THANK YOU!??

Reviewed : 09/29/2026

Comment : Very professional and friendly staff. 100% Recommended.