Reviewed : 01/08/2026

Comment : Best auto shop in Orange County. Best customer service.

Reviewed : 01/01/2026

Comment : I took my 2006 Chrysler Pacifica in to check for emissions vapor leaks and the cause of a “Gas Cap” light. $180 for the diagnosis, which would not go towards the repair. I had other shops fail to find any leaks or problems with the gas cap (I tried 3 myself!). Their diagnosis of a faulty sensor (no leak!) was correct. Their price for repair was $190 or so, including the sensor. My problem with the shop is that there was a multipoint inspection
included with the repair and two of the checks on the list were obviously not done. I came in to the service shop with a low pressure signal for one tire that I forgot to tell them about. When I picked up my SUV, the tire pressure warning was still on! I checked the tire and it was down to 23 psi (supposed to be 35 psi) I found out the valve itself was leaking. They were closing so one of the guys came out and used a tool to tighten the schrader valve. But, obviously, they had not checked the tires and brought them all up to the proper pressure, as per the check list. Also 2 days later, my battery died. It was almost 3 years old (the warranty at Costco was 3 years) and I did get a replacement battery under the warranty. But, charging system and a battery check were also on the check list! Had I known the battery was bad, I wouldn’t have gotten stuck, before getting the battery replaced. I talked to Bob (the owner?) about what happened and although he was apologetic, their was no compensation forthcoming. He only stated that one of his mechanics must have cut corners and that he gave all his mechanics positive talks in the morning about good customer service. He did say, 3 times during the conversation, that he should take me to a steak dinner…

Reviewed : 12/31/2025

Comment : Always fun.

Reviewed : 12/23/2025

Comment : Honest, professional, thorough with reasonable prices. Changing from service at dealership to all regular maintenance being done here.

Reviewed : 12/10/2025

Comment :

Reviewed : 12/05/2025

Comment : Pleasant & helpful!

Reviewed : 11/22/2025

Comment : So many auto shops are not the most honest business, especially with women. This place is different! Fair pricing, upfront info, and very friendly service. Shout out to Jeremy (I think that’s his name), who spent a lot of time with me explaining things and seemed happy to do so.
My smog guy also mentioned that the work they did installing a new catalytic converter was super clean. I think the people at this shop are honest people who take pride in their work, and that is hard to find!!

Reviewed : 11/16/2025

Comment : I brought my RAV4 Hybrid in for a great deal of work. The staff of Laguna Woods Auto kept me informed of their progress and the vehicle was done when they said it would be done. No surprises! Loved everything about my experiences and this is why they are my "go to" auto repair facility!

Reviewed : 11/15/2025

Comment : Great customer service, professional and knowledgeable team, quick turnaround time for service needs.

Reviewed : 11/12/2025

Comment : Alternator replacement! Excellent phone service when calling for quotes. Could assist me the next day! Friendly and helpful service when my car broke down like 300meters from shop. They were willing to go get it there! I am so happy that Nextdoot Neighborhood advice got me to them! I am brand new to area and i was so happy with the overall service! Thank you very much. Lovely dping business with you