Reviewed : 10/19/2025

Comment : Owen was amazing! His personally ,
Customer service and
Over all experience was great! I love my new trax. Thanks for everything Owen. Mr. Make
It happen. 😁

Reviewed : 10/19/2025

Comment : This was such an easy and amazing process to get a new car. Andre is thorough, explaining everything and giving updates throughout the process!..I highly recommend reaching out to him for your car vehicle needs and purchase!

Reviewed : 10/18/2025

Comment : I scheduled an appointment to get a diagnostic and to check the starter of my truck since I thought that what was the problem. The service people automatically assumed it was my transmission then they told me it was the exhaust and flex pipe. After 2 weeks of no communication from them regarding what the problem was, I had to keep reaching out to them. They finally told me after 2 weeks, told me it was the starter. They also promised me a rental car but never got one so I was out of a car for 2 weeks. This was a bad experience with them due to the lack of communication and no promises were kept with not giving me a rental car.

Reviewed : 10/13/2025

Comment : Bo @ Klick Lewis was so helpful and got me into a car when I didn't think it was possible due to my credit! I highly recommend!!!!

Reviewed : 10/13/2025

Comment : I bought a 2022 Chevrolet Silverado High Country from Koons Whitemarsh Chevrolet in Maryland on July 5th, 2025, with approximately 95,000 miles on it. I drove from Pennsylvania to Maryland to buy the truck. On approximately September 15th, with approximately 99,720 miles, I got a notification on my dash requiring coolant to be added to the tank. I went to the nearest Advanced Auto to get coolant. I drove the truck home, waited for it to cool down and added a whole gallon of coolant to the tank. At this point of time the truck was still under warranty. The warranty will go out at 100,008 miles on the truck. Klick Lewis Chevrolet was the nearest GMC dealer to me. I made an appointment online, took it in on September 17th?and spoke with the service manager. I had accidentally made the appointment for the wrong day, I let him know what was going on, the lights on the dash going off and about filling the tank up with a whole gallon of coolant. I had also let him know that we would be leaving for vacation on September 20th. The service manager said it shouldn't be an issue, and they could fit me in and get it looked at. He did say that he could not promise me if there was something wrong with the truck that it could be fixed before we went on vacation. I left the truck there that day and received a text that Jason would be my point of contact for the entirety of the service. I called him later in the day and gave him my fianc?'s phone number since I work nights to give her an update on the truck. ?On the morning of September 18th, the Chevrolet app told me that the vehicle service was done and was waiting on the advisor. I called around 0800 hours to speak with my service advisor to see what the status of my vehicle was. I was then told that he wasn't there yet, and he got there shortly and that he would call me for an update. I called back 30 minutes later, and the lady told me he was helping a customer. I then sent him a text at 0900 hours for the update of the truck. About a half an hour later, I got a message that stated, "Vehicle is done no problems found at this time. if problems persist will need to make another appointment for further diagnosis. checked complete system followed DOC#5300390 could not find any leaks or issues at this time all hoses lines connectors radiator and coolers are all good at this time checked to make sure coolant is not leaking into transmission or oil and it is not no codes or lights on at this time all is good keep an eye on the coolant level and make sure no white smoke is coming out of the exhaust after truck is at normal temp". My fianc? and I go to pick up the truck, and they do not charge me for the visit. Paperwork is attached. On approximately October 5th, 2025, I notice a puddle underneath my truck when it sat for 2 days straight. I immediately called GM Warranty Department. I spoke with a rep in which she suggested to reach out to Klick Lewis Chevrolet to let them know what is going on. I politely declined and stated that I had zero interest in working with them if what they told me was that the truck had no issues. I had an outside service look at the truck in which they confirmed that the reservoir was leaking. The outside service confirmed that there was a clamp installed, likely because the vehicle was so close to being out of warranty. Photos are attached. I am appalled that Klick Lewis Chevrolet would conduct their business this way. I plan on taking the truck to Turner Chevrolet in Harrisburg to have the issue resolved properly. I have been a previous customer to Klick Lewis Chevrolet and also had a very displeasing experience. I was giving them a second chance in which they would not get back.

Reviewed : 10/12/2025

Comment : Jared was awesome! I appreciate his patience with me as we went through the car buying process.

Reviewed : 10/08/2025

Comment : Great service.Bought a used car in August. Broke down on day 26. Klick Lewis has had it ever since the break down. They've had it for longer than we had it. Still not fixed and not being helpful. I've bought 6 vehicles over the last 8 years and service all my vehicles there. No more. They don't care or value their customers.

Reviewed : 10/07/2025

Comment :

Reviewed : 10/07/2025

Comment : Been dealing with KL all my life, my father did too. Always able to get a fair and equitable deal.

Reviewed : 10/06/2025

Comment : The care and kindness I received was top notch. I did not think I was going to be able to get a car, but decided to try, and ended up with an amazing deal! Danielle Alley could not have been nicer I felt completely comfortable with her, if I could give her 10 stars I would!! Thanks again for being there when I needed help!!