Reviewed : 03/18/2025

Comment : If 0 star was a rating option, I would select that. New ownership is dishonest and crooked. Brakes were squeaking and they said I needed all new pads and rotors, and would cost over $6,000. I got three other opinions and they all disagreed and that IF I needed those repairs they would cost about $2,000. Kittle's charged me over $400 for a crappy diagnosis. Picked up my car and it had strong marijuana smell.If 0 star was a rating option, I would select that. New ownership is dishonest and crooked. Brakes were squeaking and they said I needed all new pads and rotors, and would cost over $6,000. I got three other opinions and they all disagreed More

Reviewed : 03/16/2025

Comment : I have had several reasons to use Kittles Garage over the last several years. They are highly qualified to take care of any auto problem. Their staff are friendly and the repair staff is impeccable. They are very knowledgeable and can give you additional help if needed. I recently had to have a new engine put into my vehicle. However, because it was still under warranty they sent me to Conway and the auto factory replaced it without any cost to me. SO, now I have a brand new vehicle mechanically and I was not out the cost of a new engine. MANY THANKS to Kittle Garage in knowing where to send me for the repair job. I highly recommend them for any mechanical work you might need. Andy MillerI have had several reasons to use Kittles Garage over the last several years. They are highly qualified to take care of any auto problem. Their staff are friendly and the repair staff is impeccable. They are very knowledgeable and can More

Reviewed : 03/09/2025

Comment : This shop's pre-purchase inspection saved me over a thousand dollars in repairs. I'm greatly appreciative!

Reviewed : 02/07/2025

Comment : Will never use this company again. I've been a customer for over a decade, and recommended my mom to them we were charged an outrageous amount of money to fix oil leaks, only to have to take it back a second time, and then a 3rd time. I refused the repairs the 3rd time, then we go to pick up the car only to find out that it was broken into by somebody that hopped the fence amd was going through cars. Strongly considering seeking legal counsel, especially after reading these reviews. I can't believe how much this business changed since the last time I had them work on my vehicle.Will never use this company again. I've been a customer for over a decade, and recommended my mom to them we were charged an outrageous amount of money to fix oil leaks, only to have to take it back a second time, and then a 3rd time. I More

Reviewed : 01/28/2025

Comment : They charged me $622 for a diagnostic fee and they said it was all 3 of my motor mounts in actualality it was my transfer case, they never said anything about my transfer case only the motor mounts, well I paid $620 for the false diagnosis test they never performed, then I went and got two more diagnostic test from other places and both said nothing was wrong with my motor mounts and both said it was the transfer case, KITTLES NEVER not once told me it was the transfer case which proves they never ran a diagnostic test because they falsified documents and never diagnosed the issue.Talk to a lawyer, got all the paperwork from KITTLES and the other shops. They are a rip off save your money.They charged me $622 for a diagnostic fee and they said it was all 3 of my motor mounts in actualality it was my transfer case, they never said anything about my transfer case only the motor mounts, well I paid $620 for the false diagnosis More

Reviewed : 01/02/2025

Comment : Don't fall for the tricks at the front desk. I'm sure the mechanics are good but the office employees are thief's.

Reviewed : 01/02/2025

Comment : Worst car repair in America. If you wanna be over charged times two then take your car here. DO NOT TAKE YOUR CAR TO KITTLES!!! Was charged Charged $640 for a $200 car diagnostic. Don't waste you time and money.

Reviewed : 12/13/2024

Comment : I told them what I wanted looked at and they fixed what they wanted. Paid $900 and my car is still the same... they claimed they replaced the starter because my car wouldn't start after getting gas...ITS STILL DOING THE SAME THING

Reviewed : 11/16/2024

Comment : New Management Eric Husted is ruining Kittle???s reputation. They charged me $166+ for oil change (gave me the wrong dipstick), $94+ to clean a battery cable (didn???t do a thorough job). CRACKED my WINDSHIELD and won???t take responsibility. Now I know I???m not the only one they???ve robbed. Even worse reviews on BBB and Yelp.

Reviewed : 11/13/2024

Comment : Our car started running rough and the Check Engine light was flashing . We were 4 blocks from Kittle Garage and knew that they USED TO BE A REPUTABLE BUSINESS!They claimed they did a PROFESSIONAL, THOROUGH INSPECTION , said the spark plugs needed to be replaced.They said the oil was low on the stick and dark so they recommended an oil change. They also said there was some corrosion on the battery cable that they would clean. They charged us $500+ for six spark plugs replacement, $166+ for the oil change (they gave us the wrong dipstick) and $94+ to clean the battery cables ( they didn't do a thorough job of that). When we picked up our car there was a long crack in the windshield. They said it was there when we brought it in. It wasn't !! Their PROFESSIONAL, THOROUGH INSPECTION didn't see a 9 inch long crack in the windshield until we brought it to their attention?I asked them to do the honorable thing and replace the windshield .They're "Sending it to management ". ?New management is ruining Kittle Garage's excellent reputation.