Reviewed : 10/15/2025

Comment : My experience was a wonderful . the most friendly people and my sale person Ms. Dorsey I just love her. Yes I would recommend other to your dealership. and thanks again to all of them. Love you guys.

Reviewed : 10/08/2025

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Reviewed : 10/03/2025

Comment : I purchased a pre-owned F-150 in July from Kirk Chevrolet and as in life well it decided to play cruel joke on the second day of me owning it a check engine light came on and I was told just bring it in and we'll address the problem I took it back to Chevy they gave me a loaner car and it was dropped off at Kirk Brothers Ford where Miss Kim and Mr Garvin I believe were the most helpful people there they addressed the problem assured me everything would be taken care of kept me informed the whole 3 months my truck was there due to a parts issue that was well above and beyond anything they could do so I just rolled with it because well life not Paradise my truck was fixed repaired and giving back to me I could not have been happier with the service I received from them I will be taking my truck back for all service for all everything it needs just need a little patience people and things will be taken care of granted I was a little upset here and there but that's just me once again my hat's off to the Kirk Brothers Ford they are one in a million..

Reviewed : 09/22/2025

Comment : I had a great experience at Kirk Brothers Ford of Vicksburg! My salesman Raheim Davis took very good care of us. They have a great team that works for the consumers.

Reviewed : 09/21/2025

Comment : Terrible service and Incompetent management.
I brought my 14th-gen F-150 with a 10R80 transmission and under 32,000 miles to the dealership for a transmission fluid change. 5 miles after leaving, I started noticing rough shifting, slipping between gears, and smoke. I also saw fluid leaking underneath the truck.

When I took it back, the service advisor told me their flush machine had overfilled the transmission and that the smoke and fluid were just excess coming out of the vent tube. Even after they kept the truck for another 3 days, did another flush, and changed the filter, the problems didn’t go away. At that point, the service advisor claimed the transmission itself was bad and even tried to blame me for choosing to change the fluid early, before Ford’s recommended 150,000-mile interval. What makes this frustrating is that the same advisor had originally told me early fluid changes were a smart move to help the 10R80 last longer.

Since nothing they did fixed the issue, I checked the transmission myself. The dipstick showed the fluid was way too high, up at the “2” mark, when Ford’s procedure says it should be between the 5 and 6 range. I also confirmed this with Ford’s tech team. Ford’s own service manual makes it clear that overfilling can cause transmission problems, and that’s exactly what I was experiencing.

I drained the extra fluid out myself, and since then the transmission has been running perfectly—no slipping, no jerky shifts, no smoke, no leaks. Wasted 12 days in the shop for a mistake that could’ve been fixed with 1 simple search.

Reviewed : 09/05/2025

Comment : I worked with Anthony Carter…He was very helpful in securing me a vehicle…Very Grateful for his service…

Reviewed : 09/04/2025

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Reviewed : 08/26/2025

Comment : I had my vehicle towed there to only be told it would be 1-2 weeks before anyone could even begin to look at it. I wouldn’t recommend this service department to ANYONE. Absolutely horrible business.

Reviewed : 08/18/2025

Comment : I do not recommend this dealership, very shady and underhanded and unprofessional. My husband made a deal with Bennett and was treated with so much disrespect. Bennett had him send all documentation to him for the credit union that he needed and we even had a down payment but someone else financed through them and we were not going to. And they wanted us to. If Bennett would have called and said that someone made a better offer we could have respected that but Bennett chose not to. Bennett was Very disappointing when doing business and his brother was just as bad. 0 out 0 I DO NOT recommend. I suggest somewhere else like us. Keep looking. Oh And I hope the other gentleman get his back fixed.

Reviewed : 08/13/2025

Comment : We were recently on a 3-week road trip and our car broke down near Vicksburg. We had it towed to Kirk Brothers Ford dealership. I want to spotlight Ms.Kim, in the service area, she was a real trooper in helping us get our issue resolved. It was not a quick easy fix, and she was tenacious in hunting down the parts and constantly updating us so that we would know what was happening during the 6 days that the car was in their shop being repaired. We appreciated the courtesy pick up from Mr. Michael on the roadside, the use of a loaner car, when it became available, and the professionalism and friendliness that she consistently exhibited when we interacted with her over the 6 days. She even went so far as to recommend a hotel, because we of course were stranded there in Vicksburg. We sincerely appreciate you Ms. Kim.